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Deepak is an entrepreneur, co-founder and developer of Snapshotz the customer service audit and benchmarking tool (launched in 2009) and RemotAbility – the remote work profiling and capability assessment tool (launched in 2020). With customers in over 30 countries Deepak is acknowledged as one of the world’s leading experts in customer service assessment associated strategy, technologies and operational execution. Customer Services Audit is currently the only institution tracking the mental and physical health of customer service agents providing thought leadership and insights for leaders to support the welfare and wellbeing of frontline staff. With the advent of full scale remote and hybrid work, driven by Deepak’s unique experience and expertise, RemotAbility is the world’s first tool providing data to drive all remote work decisions from, welfare wellbeing, technology, property, tax, insurance, policy and individual and organizational responsibilities.
Check out Deepak Selvaratnam's verified LinkedIn stats (last 30 days)
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