Deirdre Leadley's Linkedin Analytics

Experienced Senior People Leader | Customer Experience Innovator | Sales and Service Transformation I am a results-driven and experienced senior leader. I am well regarded for delivering business growth and maintaining momentum while simultaneously executing complex change programs. Blending vision and common sense, I lead teams to create superior and memorable customer experiences. I achieve this through designing strategy, removing complexity, and role modelling the behaviours I want to see. I have worked across multiple disciplines and channels from bricks and mortar to digital banking. I have led both call centres and frontline teams. In addition, I have been involved with start-ups in delivering a leading edge and award-winning proposition.