Denice Roberts's Linkedin Analytics

The Sales Operations Manager role has marked a significant chapter in my professional journey, where operational excellence was the cornerstone of my strategy. Thanks to a keen eye for detail and the strategic use of ChurnZero, and a self designed “At Risk” program, I assisted in effectively minimizing customer churn, reinforcing client retention and satisfaction. Armed with HubSpot CRM and my HubSpot certifications, I have steered initiatives that have not only streamlined sales processes but also cultivated a culture of continuous improvement and innovation within our team. I thrive on transforming data into actionable insights that propel sales growth and improve team performance. That data is provided on dashboards I have built and reporting is shared with other departments to ensure a unified approach to achieve our business objectives. My expertise encompasses designing and implementing robust sales processes, managing complex sales territories, and optimizing lead generation efforts. I have a knack for identifying bottlenecks and developing innovative solutions that streamline operations and boost sales outcomes. Under my leadership, sales teams have consistently surpassed targets, achieving year-over-year growth. I am deeply committed to fostering a culture of excellence and accountability within sales team. By promoting open communication and providing regular training, I have empowered the team to exceed expectations and take ownership of their results. My dedication to professional development is evident in the individualized training I've instituted, which has significantly improved our teams sales skills and knowledge.