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With over three years of experience in customer experience management, I am passionate about creating superior experiences for clients, listening to their needs, and planning strategies aligned with their goals. As the CX Manager at VIAMO, I lead the cross-functional team responsible for enhancing the satisfaction and loyalty of our strategic partners. I constantly challenge myself, focus on achieving results in the most effective and efficient way possible, and believe in surrounding myself with happy and motivated teams. I also value the experience of the collaborators and seek to support their professional development. I enjoy leading and being a leader, and I think entrepreneurship is the key to improvement. I look for challenging and supportive environments where I can apply and expand my skills in customer success, CRM, presentations, and branding.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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