MetaWealth™

Responsabilities: 

•	Organise client meetings to discuss financial goals, risk tolerance and investment preferences.
•	Develop personalised wealth management strategies, including investment planning, portfolio allocation and retirement planning.
•	Monitor and review clients' financial progress regularly, ensuring alignment with their objectives and making adjustments.
•	Conduct in-depth research and analysis of investments, tax laws, and other financial matters to provide informed advice.
•	Evaluate investment opportunities, considering factors like risk, return potential and liquidity.
•	Provide ongoing financial advice and guidance to clients, keeping them informed about market trends, investment opportunities, and potential risks.
•	Create detailed financial plans, including cash flow projections, retirement planning, and tax optimisation strategies.
•	Monitor and review investment performance, conducting periodic portfolio rebalancing to align with clients' objectives.
•	Collaborate with internal teams to coordinate complex financial transactions, such as estate transfers and charitable giving.
•	Participate in industry conferences and seminars to expand knowledge and network with potential clients.

Consultant

One United Properties SA

Responsibilities:

•	Guided and advised buyers and sellers on marketing and purchasing property, achieving successful transactions that met their needs and objectives.
•	Analyzed clients' needs and financial capabilities to develop tailored solutions, resulting in a high level of satisfaction and repeat business.
•	Negotiated and facilitated successful transactions, expertly handling market conditions, pricing, mortgages, legal requirements, and related matters.
•	Prepared and executed necessary paperwork, including contracts, leases, deeds, and closing statements, ensuring accuracy and compliance with legal requirements.
•	Developed and maintained strong networks with attorneys, mortgage lenders, and contractors, resulting in increased business opportunities and successful partnerships.

Achievements:

•	Closed high-value real estate transactions worth over 15 million euros, utilizing expert negotiation skills and market knowledge to secure successful outcomes for clients.
•	Proposed and implemented a cloud-based project that improved collaboration and communication among team members, resulting in faster sales processes and increased efficiency.
•	Managed complex relationships between developers, buyers, owners, and tenants for various types of properties, including residential, commercial and other areas.

Senior Property Advisor

Airbnb

Responsibilities:

•	Facilitated Scrum events such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
•	Removed impediments that were preventing the team from achieving its goals.
•	Coached the team in the principles of Scrum, helping them to become more self-organizing and cross-functional.
•	Protected the team from external distractions and interruptions, allowing them to focus on their work.
•	Promoted continuous improvement, encouraging the team to reflect on their performance and identify areas for improvement.
•	Facilitated collaboration between the team and other stakeholders, ensuring that everyone is working together towards a common goal.

Achievements:

•	Successful implementation of Scrum reaching a level of 90% of adoption.
•	Improved team performance with 10% on an average on each Sprint.
•	Improved stakeholder engagement by having them actively participating at a level of 85% of their allocated time. 
•	Identified and removed impediments daily.
•	Went the extra mile in order to increase the engagement of the DevOps.
•	Successfully delivered the product increments proposed.

Servant Leader

Celebrity Cruises, Inc.

Responsibilities:

•	Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•	Maintained an awareness of all promotions and advertisements.
•	Greeting visitors warmly and making sure they are comfortable.
•	Provided all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements.
 
Achievements:

•	Together with the team received the prestigious recognition of “Ship of the year” for leading the Celebrity Silhouette to the top of the Celebrity Fleet.
•	Surpassed expectations together with the team by breaking the record 3 times with the Guest Relations Team to achieve the title of the best team in the fleet as per Net Promoter Score.
•	Provided exceptional customer service to over 14,000 guests, resulting in the company winning the Best Premium Cruise Line award and the Travel Weekly`s 14th Annual Readers’ Choice Award for outstanding customer service.
•	Ranked among the top 3 performers of the team by demonstrating excellent problem-solving and communication skills, as well as the ability to work efficiently under pressure and for long hours.
•	Maintained a positive attitude, professionalism, and dedication to the job, improving the team's tolerance to stress and high-pressure situations.

Guest Relations Officer

LVMH

Responsibilities:

•	Consistently achieved high levels of customer satisfaction through excellent sales service, resulting in increased sales and customer loyalty.
•	Assessed customer needs and provided expert assistance and information on product features, resulting in a more informed and satisfied customer base.
•	Demonstrated exceptional commitment to customer service by regularly going the extra mile to meet customers' needs, resulting in increased sales and positive customer feedback.
•	Maintained assigned areas in-stock and presentable condition, ensuring that customers always had access to products they needed and creating a positive shopping experience.
•	Remained knowledgeable on products offered and discussed available options with customers, increasing their satisfaction and confidence in the products purchased.
•	Successfully cross-sold products to customers, resulting in increased sales and higher customer satisfaction.
•	Worked collaboratively with co-workers to ensure proper customer service, creating a positive and efficient work environment.
•	Established productive and trusting relationships with customers, resulting in increased customer loyalty and repeat business. 

Achievements:

•	Achieved sales targets by selling 6 high-value items.
•	Surpassed together with the team the targets twice, demonstrating exceptional sales performance.
•	Developed and implemented 5 innovative solutions collaboratively with the team to enhance sales, resulting in an overall increase of 10-15% in sales.
•	Served more than 20,000 guests with outstanding customer service.
•	Thrived in high-pressure environments, building resilience and capacity for long working hours.
•	Went above and beyond expectations by seeking additional tasks and responsibilities.
•	Completed all required training, ensuring up-to-date product and service knowledge.

Sales Associate

Guvernul României

Responsibilities:

•	Read the law and balance what would have been achieved by it and what would not.
•	Wrote proposals that aimed at improving the department`s activity.
•	Talked to the department heads in the Ministry of Public Finance in order to get the data we needed.
•	Completed application forms for the meeting with the Ministers, State Secretary, Ambassadors.
•	Elaborated with the team the internal audit plan for the next period.
•	Updated the internal plan for public audit.

Achievements:

•	Proposed collaboratively with the team 3 projects for the improvement of central administration.
•	Assisted 3 meetings with the Minister of Public Finance.
•	Participated at more than 21 meetings with Ministers, Head Secretary, Governmental staff, Ambassadors and staff from the central administration.
•	Learned together with the team to share responsibility and activity in order to achieve our goals.
•	Expanded leadership abilities.
•	Improved ability to work with different type of personalities.

Management Consultant

MARSAY

Responsibilities:

•	Realized the documentation of products and services and add it on the Facebook page.
•	Identified and contacted new customers to whom I presented the products.
•	Achieved the monthly customer target.
•	Established the daily activity according to the enterprise's priorities.
•	Offered consults on fashion/trends.
•	Finalized the sales activities according to the procedure and collected the money.

Achievements:

•	Consistently brought in an average of 10 new customers per month through effective marketing strategies and customer outreach efforts.
•	Successfully managed a portfolio of 30 customers per month, providing personalized service and attention to meet their needs and exceed their expectations.
•	Increased the number of likes on the company's Facebook page by 500 through targeted social media campaigns and engagement with followers.
•	Demonstrated an ability to work well under pressure and manage long working hours, consistently delivering results and achieving goals.

Sales Representative

AIESEC

Responsibilities:

•	Ensured high levels of customer satisfaction through excellent sales service.
•	Assessed customers needs and provided assistance and information on product features.
•	“Went the extra mile” to drive sales.
•	Team up with co-workers to ensure proper customer service. 
•	Build productive trust relationships with clients.

Achievements:

•	Partner with management to find solutions to sell better.
•	Sold 30 internships for our clients (companies).
•	Reach a target of 15 students per project.
•	Delivered 2 projects of Internship for IT and Sales area.

Partner at MetaWealth

🚀 Making Real Estate accesible for anyone 🌍

I`m passionate on democratizing real estate for anyone to own a part or full units. 

Let's connect and explore opportunities to transform your investment portofolio in the Eu market! 

#Marketing #Sales #Leadership #SpainBusiness #Innovation #Fintech

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