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Extensive financial industry experience, pivoted in the most recent years to Business/Product Analyst, driving product improvements and enhancements for greater efficiency and scalability. US Navy Veteran, a naturally curious self-starter who thrives in driving operational rigor. Open to remote opportunities. Product Improvements: Streamlined processes and proactively identified/mitigated operational risks impacting delivery timelines and quality. Managed ROI (Return on Investment) Conducted training to enhance end-user experience. Financial Product Implementation: BRD’s, consistently bridging the gap between stakeholders and IT/Dev/Ops, SME new system implementation for the following Loan Origination Systems, Encompass, Empower, Loan Exchange, PCLender/Director, Mortgage Cadence, and Mortgage BOT Mortgage. Risk Management: SME for Business Rules to meet all Risk/Compliance requirements, Lending Officer with exception approval authority and loans to 4 million. Deep understanding of DSCR, Non-QM, Jumbo, Home Equity Lines/Loans, DPAs, Bonds, HFA, Grants, MCC, and respective risk mitigation strategies, complying with SEC-SOX, FHA, VA, FNMA, Freddiemac, and HUD. Servicing and Loss Mitigation. All Property Types- Condos, COOPs, Manufactured Housing, HOA CC&R’s. Collaborative and Articulate Communicator: Coordinated cross-functionally among division/dept leaders to drive successful product outcomes, led product roadmaps, and completed projects effectively. ✉ ✍ Welcome connecting for professional networking and work/consulting opportunities.
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