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As a Desktop Engineer at FlightAware, I apply my passion for technology and business to deliver high-quality IT solutions and services for the aviation industry. I have over 8 years of hands-on experience in various IT positions, including department management, project management, customer support, and troubleshooting. I hold multiple CompTIA certifications, including A+, Network+, and IT Operations Specialist, which demonstrate my proficiency and knowledge in IT fundamentals, networking, and operations. I also have a BS in Information Technology from Western Governors University, and a background in Computer Science from University of Houston-Clear Lake and San Jacinto College. I strive to stay educated on the latest solutions for business and process enhancement and automation, and to contribute to FlightAware's mission of empowering the world with aviation data.
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