DPDP Consultants

Develop and implement growth strategies focusing on brand strength, and revenue.

Create GTM strategy 

Analyse market trends, consumer behavior, and competition to identify new growth opportunities.

Collaborate with different departments to create a cohesive strategy.

Utilise data analytics to make informed growth decisions.

Building and maintaining the brand's image

Developing and implementing marketing strategies.

Managing advertising campaigns

Conducting market research

Overseeing customer service

Chief Growth and Marketing Officer

The Wellness Co.

✔ Successfully streamlined customer engagement team operations, enhancing marketing and branding strategies for improved customer experiences and increased brand visibility. 
✔ Enhanced lead management through strategic implementation of automation, comprehensive training programs, and seamless integration of cutting-edge software and technology solutions.
✔ Optimised the customer life cycle by identifying and addressing drop-off points and enhancing key touchpoints, resulting in improved customer satisfaction and retention.
✔ Developed a comprehensive influencer management strategy that facilitated successful cross-promotions in both B2B and B2C contexts.
✔ Formulated and executed growth and expansion strategies that fueled market penetration, revenue growth, and business development.

Head- Branding & Growth (Freelance Business Consultant)

MindForce Research

✔ Strengthening the leadership capabilities of senior managers and department heads to drive organizational excellence.
✔ Fostering effective internal and external communication to facilitate collaboration, build relationships, and drive positive outcomes.
✔ Enhancing brand image through standardisation of communication.

Principal Consultant- Communication & PR (Freelance Consultant)

Max Vets Animal Health Care

✔ Organizing online and offline campaign planning and branded events, with a focus on crafting short and long-term content strategies for multi-channel execution.
✔ Lead end-to-end ideation and execution for all brand marketing initiatives, ensuring seamless implementation and outcomes.
✔ Spearheaded social media strategy development, content pillars, and the overarching social playbook.
✔ Supervised social media execution and content creation while actively contributing to defining and upholding the brand voice and copy standards across all communication channels.

Head - Branding & Growth- Business Process (Freelance)

5GenCare

✔ Designed the customer lifecycle journey using Journey Designer tools and formulated engagement strategies, effectively utilizing tools like Notify Visitors and Web Engage.
✔ Collaborated closely on CRM initiatives, with a focus on lead generation and ticket management, to facilitate seamless transactions for users and customers, benefiting the CS team.
✔ Successfully integrated tools to streamline and enhance the workflow for the customer service team.
Managed the implementation of CRM (Zendesk), encompassing tools and strategic elements.
✔ Automated processes by optimizing existing tools and developing new solutions tailored to scenarios and project requirements.

Head - Strategy and Business Expansion

Head - Customer Success & Strategy 

Leverage Edu

✔ Business Planning and Strategy.
✔ Heading Market Place and Customer service.
✔ Revenue growth and Business Expansion. 
✔ Integration , Automation and Innovation.

AVP -  Business

Clove Dental

✔ Head of Patient care - North India.
✔ Heading - Lead management and Lead-to-show conversions.
✔ Heading a team of Dentists and Non-clinical ( Inbound and Outbound calls )- Dental Healthline Centre.
✔ Strategising communication on various social media platforms.

Assistant General Manager - Patient Care & Dental Healthline

 Leadhouse.com / Leadtree Telemarketing Pvt Ltd.

✔ Business Planning and Strategy
✔ Business Development and Client Retention
✔ Revenue Accountability

Head- Operations/ Outsourcing

Religare Technologies

✔ Process Initiation
✔ Dialer management and strategy building
✔ Client Interaction
✔ Revenue Planning
✔ Lead Management
✔ Process capability check and business analysis
✔ Process Enhancement
✔ Outbound/Inbound - International KPO/BPO Business

Manager - International Business

D n A Offshore

✔ Business Development
✔ Process Transition
✔ Revenue and Cost analysis
✔ Business and Risk analysis 
✔ Process capability
✔ Building Quality Tools and Strategy
✔ Designing Monitoring and Process Enhancement strategy
✔ Dialer and lead management

Manager- Operations and Outsourcing

With a strategic focus on Branding & Growth, my expertise in Business Consulting has empowered companies to enhance their market presence and customer engagement. Our team's implementation of automation and influencer strategies has led to marked improvements in brand visibility and customer retention.

As a Principal Consultant in Communication & PR, I've fortified leadership within organizations, fostering collaboration and driving positive outcomes. Standardizing communication and orchestrating multi-channel campaigns, my tenure has been pivotal in amplifying brand images and steering social media success.

Taplio

Derick D'souza's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Derick D'souza's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Derick D'souza's Linkedin Analytics