Desiree S.'s Linkedin Analytics

Professional with 19 yrs experience spanning various roles in Enterprise Sales, Business Development, Customer Success, Relationship/Vendor and General Management across Telecommunications, Construction, Global Technology Services and Retail E-commerce industries. At my core, overcoming challenges with the goal of delighting customers have been my staple, from solving technology pain points to undertaking facility expansions within compressed timelines to identifying workable and practical solutions for my most influential clients. I take customer experiences to heart. My clients have reciprocated with loyalty and my previous employers have recognized these efforts: a CEO Achievers’ Awardee from NTT Ltd., a global technology and services company headquartered in London, UK and Top Senior Account Manager of the Year and Top Incremental Achiever Awards from Globe Telecom Inc., the premier Philippine telco. At NTT Ltd. Philippines (formerly DTSI Group), my customer-centric focus allowed me to meet aggressive profit targets (120% achievement) and bootstrap operations from ground up for Central & Southern Philippines, all in the first 18 months of joining the company. Marked my 2nd year anniversary with Amazon from the Canada SAS Core team to Amazon Retail France last Oct 2024 and it still feels like that #Day1 mentality of being curious, ingenious, scrappy, and fast while dealing with ambiguity. My recent pivot to an exciting journey in Europe managing Kids & Baby top brands for Amazon PanEU (EU10) marketplaces is a role I’m super excited with driving growth and profitability of top retail brands. Today’s world evolves at a pace that extracts penalties on the complacent. This is why I am a passionate lifelong learner and am mindful that adaptability and having a growth mindset is the way to thrive and innovate. I just completed the Designing Artificial Intelligence course at Stanford Continuing Studies and Project Management Specialization at University of California Irvine Division of Continuing Education in my quest for continuous personal development. Now I’m currently enhancing my French language proficiency and focused on embarking a Master’s degree - learning never stops! My specialties include: + Customer Success Champion + Negotiation + Enterprise Sales and Business Development + Profit & Loss Management + Growing Start-Up Operations + Project Management A curious continental traveler, I enjoy learning new cultures and cuisines. I meditate & practice yoga early morning to kick start my day.