Desiree Santos's Linkedin Analytics

I help organisations deploy the tools, resources, and strategic measures needed to drive national and global marketing campaigns, launch new products, increase platform usage, and lead operational and business change. I benefit from a deep understanding of the customer journey and the factors needed to drive customer success. I serve as a key partner to Operations, Marketing, HR, IT Solutions, Finance, Security, Customer Delivery, and the SLT (Senior Leadership Team) to provide the guidance and vision needed to ensure projects achieved critical goals and objectives, and are aligned with the wider business vision and strategic roadmaps. I have used multiple collaboration and productivity tools such as monday.com, Guru, Slido, Sendoso, Powtoon, and Atlassian Confluence. I am also an effective leader and mentor of staff. My core competencies include: Project & Program Management || Marketing Campaign Launches || IT Business Transformation || Change Management || Product Launches || Budget & Financial Ownership || Information Systems (IS) Launches || Regional & Global Frameworks || Stakeholder Engagement || Sponsorship Management || Risk Management/Compliance || Risk Management || Vendor Management || Staff Leadership & Management || Project Reporting