Dev Jones's Linkedin Analytics

A driven and innovative Service Desk Manager with over 10 years’ extensive in-depth, diverse cross-sector experience and a sustained record of success. A professional who is proactive and tenacious, able to meet and exceed business objectives and create positive business relationships. An adept communicator, skilled at building and maintaining robust professional relationships with a broad array of stakeholders at all levels. `Hands-on` and motivational, with a proven record of driving continuous performance having recently established a 24/7 service desk catering to the needs of channel partners and the internal customers of the business. Able to work as a key individual between multifunctional and multicultural organisational teams, in addition to managing complex projects and interfacing between the customer and the business. Highly motivated and `people focused` with advanced analytical and decision-making skills, complemented by commercial acumen. [email protected]