GoCo.io, Inc.

Senior Implementation Manager

Paylocity

Client engagement and satisfaction through optimal and best use of the Paylocity HRIS.

Client Engagement Manager

Paycom

Lead the Paycom implementation by partnering with Outside Sales Reps and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. I  lead communications with internal and external stakeholders and project personnel, ensuring timely and accurate completion of the project.

RESPONSIBILITIES

Workload & Project Management:
Defines a detailed implementation plan for all clients and performing as a Change Manager

Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.

Achieving results by organizing time effectively and utilizing self-management habits that lead to increased productivity.

Managing and allocating resources to ensure work is completed efficiently and effectively on or before deliverable deadlines.

Holds internal and external partners accountable to project objectives and timelines

I worked with clients to map their current process, understand pain points and identify areas of improvement to maximize efficiencies

_____________________________________
Risk Management:
Diagnoses, researches and resolves customer concerns and requests

Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures

Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards

Proactively anticipates clients needs and assesses risk involved with the implementation

- Led my region in Reference letters and NPS score from satisficed clients and implementations.
- Recently received a top matrix raise and performance review on my 2 year anniversary
- Was involved in Pilot programs and a selected a as Mentor for new hires across the department
- Never missed a single deadline
- Implementations ranged from 3 weeks to 6 months in length

Senior Implementation Project Manager

Kasasa

Kasasa is the innovative leader in branded community powered banking products proven to drive profit and growth for community financial institutions. Kasasa is helping community financial institutions thrive, even as the industry landscape presents new challenges and competitors.

Client Specialist

Kannon Callis Branding

| Marketing | Growth | Consultation |    

Everyone has a brand, but not everyone knows exactly how to represent it, or get the message across. At KCB we work to create a tailor made website, and help track results to show you that you are getting the best ROI with us. So tell us, whats your brand?  

-Mobile friendly website design and branding
-User friendly interface
-Social media linking
-Ecommerce integration ability
-SEO campaign management        
-Hands on support and consultation to create a website to convey your brand, your message andb platform for your business

Executive Partner

Worldwide Express

● Generate Revenue by procuring new customers through prospecting and face-to-face meetings with C-Level Executives
● Control Revenue by maximizing profits through pricing strategies, margin control, and mitigating customer loss
● Administer consultative sales initiatives from proposal stage through customer acceptance and implementation
●Work closely with customer support groups to enhance sales and customer satisfaction
● Ongoing research of projected and current trends/advancements in the logistics industry
● Take a consultative approach with C-level executives and owners, on the logistics process and finances

Account Executive

Enterprise Rent-A-Car

Manage day to day operations at a rental branch location of Enterprise Rent-A-Car, including, customer service and sales


Large parts of my day are spent:

-Fleet planning
-Ensuring proper inventory in order to maximize rate and minimize depreciation
-Customer and client callbacks
-Underwriting
-Collecting on outstanding balances
-Accounts payable and receivable
-Fleet management
-Grow fleet as needed to meet customer needs
-Training and developing alone and with co-workers
-Gaining additional revenue through inside sales

I also:

-Market to local current accounts and prospective businesses
-Wash and clean cars
-Write/review reports
-Development and marketing reports
-Operating profits and expense reports

Management Assistant

Anistar Technologies

Establish a personal sales plan to facilitate the achievement of goals and expectations
Demonstrate a mastery of the recruiting techniques/processes
Contact prospective candidates each week to build a pipeline
Identify candidates to present to clients 
Perform administrative functions such as write up proposals and payroll managment for candidates and clients
Maintain relationships with prospects and placements through regular follow-ups
Establish a sales pipeline to average 10 candidate submissions week while continuing to grow weekly spread/margin dollars
Sales goals of 1500, 3000, 5000 and 10,000. Hit 4500 Spread within tenure on a 3000 spread goal for first 12 months
Utilized interpersonal skills to negotiate compensation and submissions of candidates

Technical Recruiter

Target

•	Lead and manage a store team on the sales floor and within food department.
•	Write Schedules weekly for team members
•	Review store metrics and sales weekly to ensure weekly, monthly, and yearly goals are being met.
•	Ensure store processes are being followed by the team and that regulations are upheld.
•	Train and develop team members when opportunities for improvement arise.
•	Use social media as a platform to show new innovations within the company

Executive Team intern

University of North Texas

Business Policy (capstone): Developed a strategic business integration plan in my capstone class for business, with 2 other people (original group of 6, 3 dropped class) for Fidelity. We used financial information given to us, a Q&A with executives at their Westlake campus and outside research to do this. We developed a financial report and marketing strategy; objective was to develop a plan to garner more business and reach out to millennials...out of over 300 students and 50 groups we ended up getting 4th place overall.

Advertising Management: Worked with a team to develop an advertising campaign to discover the underlying issues with Best Buy, financial information and the direction it was currently heading. Using our findings we developed a social media campaign in order to garner more awareness and drive online sales. 

Global Marketing: In the Global Marketing class at UNT we were tasked with the challenge of finding a need in Taiwan,  and studying the country and culture enough to be able to implement a sustainable product that could be marketed. We developed a physical and digital campaign in order to market our product, and teach our peers about the country.

Brand Management: In Dr. Guzman's class we worked as a team to develop a Branding strategy to Market the Company, Velo Republic, to the Denton, TX area. We met with company executives and the owner to discuss options, budgets, and vision in order to develop a realistic strategy and market analysis.

Marketing Problems (capstone): In Dr. Gade's class we worked as a team to develop an entire Marketing strategy in order to increase profits, awareness and market share of Shannon's Brewery in Keller, TX. We met with executives and the owner in order to get a vision and the financial information needed to conduct our reports. Research, analysis, and client meetings with distributors and sellers were apart of our daily routine. 

*written reports and presentations of these projects available upon request*

Marketing Student--5 semester projects over course of the year

Experienced Implementation Manager and consultant in the HRIS field. 

With a proven track record of successfully leading implementations and driving client satisfaction, I thrive on creating seamless solutions that enhance organizational efficiency. My background in project management equips me with a strategic mindset, enabling me to understand and meet client needs effectively. 

I’m passionate about fostering strong client relationships and helping businesses optimize their HR systems. Let’s connect and collaborate to bring innovative HR solutions to the forefront.

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