Kia Country of Hilton Head

As a Sales Consultant at Kia Country of Hilton Head, my goal is to help customers find the perfect vehicle that fits their needs, lifestyle, and budget. I take pride in making the car-buying experience smooth, enjoyable, and stress-free. Whether someone is looking for a reliable commuter car, a spacious family SUV, or something sporty and fun, I’m here to guide them through every step of the process.

I start by listening—really listening—to what my customers want. Understanding their priorities, whether it’s fuel efficiency, safety features, technology, or financing options, allows me to recommend vehicles that genuinely suit their needs. Once we find the right fit, I make sure they’re comfortable with every detail, from test-driving to explaining features and available warranties.

Negotiations don’t have to be intimidating. I approach every sale with honesty, transparency, and a customer-first mindset. My job isn’t just to sell a car; it’s to build trust and long-term relationships. Many of my customers come back for their next purchase or refer friends and family because they know I genuinely care about their experience.

I also stay up to date with the latest Kia models, promotions, and financing options, so I can always provide the best possible advice. Buying a car is a big decision, and I want my customers to feel confident and excited about their choice.

At the end of the day, my passion is helping people drive away happy. If you’re looking for a new or pre-owned vehicle, I’d love to help you find the perfect match! #AskForDiana at 854-257-6148, and let’s make it happen!

Sales Consultant

Stokes Brown Toyota of Beaufort

Endo Practice

Business Consultant - Operations Manager 

KayCare Family Dental

•Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
•Assist in dental team development, build positive relationships with the dentist and dental team members, and manage schedules to meet daily dentistry goals.
•Assume leadership in motivating office team members and proactively seeking ways to improve dental practice.
•Manage all front and back office tasks, including daily dental office operations, employee and patient relations, performance management, and achieving operational goals.
•Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
•Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers to completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.

Office Manager

G-Force Media, LLC

Small Business Consultant

Reynolds Radio Service

Account Executive

Broadway Dental Tyler

•Hire, train and manage performance of office team members.
•Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage.
•Explain treatment plans and payment options to patients.
•Review and train on Accounts Receivables (collection percentage).
•Make daily deposits (made on time and accurate, control of petty cash) or if delegates this duty, oversees and monitors that it is completed on time and accurate.
•Ensure office is secure at all times as assigned key holder.
•Train on and review patient financing/credit (volume number and accuracy).
•Train and ensure effective customer service skills via the telephone and in person.
•Train team and hold accountable for building a productive office schedule to include rotating lines of specialty on given days.
•Must meet and manage to minimum monthly performance goals.
•Effective communication ensuring cooperation between the front office and back office.
•Respond to both general and specialty patients and patient complaints in a timely and professional manner.
•Train staff or arrange training, as needed.
•Review and approve payroll (accuracy, control overtime) for office.
•Oversight of supplies and inventory and assure cost effectiveness.
•Retention of staff and patients (turnover number).
•Assure safety -- workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges.
•Provide effective communication (changes, procedures, postings, etc.).
•All other duties and responsibilities as assigned.

Office Manager - Marketing Director

Texas Health and Human Services Commission

• Interview clients or authorized representatives to gather information to determine eligibility for benefits
• Conduct reviews to determine or verify eligibility or continued eligibility and benefit level 
• Processes changes to client status, over payments , and adjusts or restores benefits
• Obtains, verifies, and calculates income and resources to determine client financial eligibility
• Documents case records using automated equipment to form a record for each client
• Communicate on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints
• Perform other duties as assigned.

Texas Works Advisor

The University of Texas at Tyler

Graduate

Tyler Junior College

•Interact with students, faculty, staff, and the general public.
•Provide receptionist duties and advance secretarial skills in typing, filling, record-keeping, correspondence, and office management, which includes scheduling meetings and appointments.
•Coordinate large volumes of correspondence to high school counselors as well as prospective and current students.
•Coordination of on-campus dual credit meetings and activities including the Dual Credit Luncheon and TSI assessment testing.
•Train, Supervise student assistants, and schedule work hours.
•Maintain budget including purchase orders and requisitions.
•Assist the coordinator with TXVSN registration and the entering of applications.
•Perform other duties as needed.

Staff Technician

Sales Consultant at Stokes Toyota Beaufort | Top Sales for November 2024

Passionate about helping customers find their dream car while making the car-buying process enjoyable and stress-free. As last month’s top sales consultant, I am dedicated to achieving continued success by providing exceptional service and creating lasting relationships. Whether you’re searching for the perfect vehicle or just exploring options, I’m here to ensure you have a wonderful car-shopping experience. #AskForDiana 843-522-3232

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