Diksshha Agrawal's Linkedin Analytics

👋 Hello! I'm Diksha, a dedicated Support Engineer at SymphonyAI Retail CPG, driven by a passion for solving customer issues. 🔧 Every day, I leverage my expertise in Azure and Microsoft CRM Dynamics to troubleshoot and resolve technical and functional challenges reported by our valued customers. I find immense satisfaction in delivering high-quality solutions that not only address their issues but also exceed their expectations. 💡 With a Bachelor's Degree in Computer Science Engineering from G.H. Raisoni College of Engineering, I've cultivated a solid foundation in programming, database management, and software development. This knowledge forms the backbone of my problem-solving abilities, allowing me to tackle complex issues with confidence. 📚 Committed to continuous growth, I've pursued certifications in service management, collaborative leadership, and interpersonal communication from LinkedIn. These credentials have sharpened my skills and equipped me with the tools needed to excel in customer-centric environments. 🚀 I thrive on collaboration and am eager to partner with like-minded individuals to drive innovation and deliver exceptional results. Let's connect and explore how we can work together to make a positive impact!