•	Improved data accuracy from 60% to 90%
•	Increased open rates from 24% to 64%
•	Increased reply rate from 2% to 8%
•	Managed vendors used for reporting and marketing functions
•	Worked to maintain and improve domain reputation
•	Revamped caller ID reputation for outbound calling function
•	Initiated use of Facebook and Instagram advertisement that led to a $500,000 customer acquisition
•	Spearheaded, researched and negotiated the addition of Zoominfo into our strategy, saving ~$17,000
•	Managed HubSpot integrations with Smartlead.ai and ZoomInfo
•	Created content and sequencing strategy in HubSpot, Zoominfo Engage and Smartlead.ai
•	Assisted with event marketing strategy, planning and execution

Marketing and Business Development Manager

•	Brought in $2.3 million in closed-won revenue to date
•	Generated $4.3 million in pipeline
•	Used Smartlead.ai’s email automation to generate interest
•	Utilized HubSpot enterprise sales, marketing, email, workflow automation, and CRM
•	Created content and sequencing strategy in HubSpot, Zoominfo Engage and Smartlead.ai

Business Development Representative

Syntrio

●	Built a new business development program via consultation and troubleshooting
●	Generate interest in brand and products
●	Set meetings for Account Executives
●	Help create BDR outreach strategy from Salesforce 
●	Trained 2 BDRs on functions in Salesforce, Zoominfo, and outreach strategy

Founding Business Development Representative

FM: Systems

•	Interface all non-demo hand raises as the first point of contact for the company
•	Delegate cases to Account Managers and Outbound Business Development Representatives
•	Assist with creating workflows to improve process
•	Create a high touch, white glove experience for interested prospects
•	Manage inbound phone and chat systems
•	Fulfill Business Development Representative duties to inbound prospects

Inbound Lead Administrator

•	Create marketing campaigns to bring in ideal clients
•	Personalize outreach according to the respective person, organization, current challenges, and industry
•	Assist with training and strategy on Hubspot and Zoominfo
•	Flip qualified leads to various account executives 
•	Use Salesforce to create opportunities 
•	Transform cold outreach into warm conversations and future business relationships
•	Work with account executives to coordinate assistance for customer success

Aerotek

•	Promote vehicle sales for dealerships whenever possible
•	Overcome objections when customers do not initially desire to provide lead information
•	Provide high-quality customer service while de-escalating upset customers to best serve needs
•	Manage 5+ customer interactions at a time via chat, email, SMS and message formats, with 21 being the most.
•	Instill value into the dealership and sales team during discussions to better customer/dealership relationship
•	Assist other advisors when appropriate
•	Lead innovative efforts to reform process, improve customer service and employee satisfaction as a member of the process committee
•	Create content to encourage team building and positive culture
•	Use Microsoft Office and Google products daily

Tier III Marketing Sales Advisor

I love to connect, network and solve problems. Feel free to reach out!

dillon.michael.bowles@gmail.com

734-899-0970

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