Philips

- Global Role: building a healthcare partner ecosystem via APIs for 5 different products.
- API Platform Growth: Led the expansion of Philips' API-driven healthcare platform, achieving a 25% increase in third-party integrations within the first year, significantly enhancing system interoperability and user engagement. Achieved 40% reduction in time-to-value integrating customers.
- Strategic Partnerships: Build joint value proposition partnerships with SAP, Elsevier, Microsoft, Salesforce increasing win rates by 15%.
- Team Leadership and Growth: Drive product strategy, roadmap, epics and execute with R&D (90 engineers, 10 teams, across 3 continents), achieving a 95% team satisfaction rate.
- Customer Analytics: Translate in-depth market and customer insights, as well as competitive analyses into new product proposals.
- Guide and drive the development of new products from the initial phase until the final product.

Sr. Product Manager Interoperability (API) and Partner Ecosystem

Advance the value proposition, business model and roadmap for the Cloud Platform and Solution, with specific focus on building up the new ecosystem and API capabilities.

Product Manager SaaS, Cloud, Interoperability

Heliview Conferences & Training

In my role as a Program Member at Heliview Conferences & Training, I advised on a variety of engaging sessions and workshops, ensuring high-quality content delivery. Collaborating with speakers, I helped refine presentations for maximum impact, contributing to the success of the program.

Program Committee Member Digital Integrations

Exact

As a commercial product manager, I am part of the product management team, operating at a strategic level, supporting the overall business strategy and developing, implementing and enabling the portfolio in product strategy. My passion is in connectivity, building an ecosystem of partners via APIs and the App Center. I also drive the Exact's Mobile strategy. My role is to:

- Deeply understand the market and optimise the Exact offering
- Own and drive the vision and strategy
- Contribute to the overall business strategy
- Make strategic and independent decisions that are characterized by logic, data and good reasoning
- Build compelling business cases
- Define product pricing & opportunities
- Manage and monitor the full product lifecycle (e.g. roadmaps)
- Manage stakeholders
- Engage with vendors, partners, and customers
- Innovate!

Sr. Commercial Product Manager Connectivity (API) & Mobile

As a senior product marketing manager I oversee, implement, control and/or evaluate the day-to-day activities associated with the timely delivery of all tactical elements surrounding App Center & Ecosystem of Exact. I am responsible for the creation of messages, evidence and thought leadership relevant for this domain.

- Lead RESTful APIs developer activation strategy via the Exact Online App Center
- Grow a developer network for Exact Partners
- Increase traffic and the app attach rate (app usage) on our customer based
- Grow a Value-added reselller (VAR) network
- Find new revenue streams for Exact to reach exponential growth
- Involved in strategic partnerships in Fintech, Banks, and eCommerce

Sr. Product Marketing Manager App Center & Ecosystem

Responsible for strategy, proposition, execution of the Exact Online app center and ecosystem. As well a linking pin between management, sales, marketing, and R&D within the International Exact Cloud Solutions Organisation.

Product Marketing Manager App Center & Ecosystem

In my position of product readiness Cloud Solutions am I responsible for: 
- Support the development team with matching functional design to customer requirements and wishes 
- Coordination of controlled releases and pilots of new functionality of Exact Online with customers
- Internal communication and internal training of the new functionality 
- Intake and processing of customer feedback 
- Discuss trends in the customer feedbacks with development and product marketing
- Help the customer support with complex cases

Product Readiness Specialist Cloud Solutions

Product Readiness Cloud Solutions

- First point of contact for customers by telephone, chat or questions asked via the web.
- Offer support to customers using a cloud solution, Exact Online.
- Providing on-site support/consultancy and training
- Developing knowledge documents and providing input to improve operations
- Solving customer complaints
- Coaching of colleagues

And it all comes together. 

Exact is a leading global supplier of business software. Since the beginning in 1984 the focus has developed from supporting financial processes to developing a complete ERP offering for small and medium enterprises. Innovative solutions like Exact Globe, Exact Synergy and Exact Online support over 100,000 customers – local and international companies – with the daily management of their business. 

Exact develops industry-specific on premise and SaaS solutions for manufacturing, wholesale & distribution, professional services, small business and accountancy. Exact is headquartered in Delft, the Netherlands and has been listed on the NYSE Euronext Amsterdam since June 1999. The company’s revenues in 2011 amounted to € 215.6 million. 

Specialties of Exact
ISV, ERP, Business Software, SAAS, Global player

Customer Support Specialist

Customer Support Professional

Nederlandse AI Coalitie | NL AIC

• Played a key role in building the Data Sharing Coalition, an international initiative focused on making data sharing easier.
• The coalition collaborated with various organizations (e.g. Exact) to facilitate data sharing between sectors, contributing to the growth of the Dutch data economy.
• Contributed building a system of agreements to enable organizations to exchange data in a reliable and controlled manner.

Contributor

Achmea

Organisation:
Achmea (part of Eureko, 22000fte): offers the most comprehensive range of insurance and banking services to businesses, institutions and consumers in the Benelux. Achmea holds the No 1 position in insurance overall in The Netherlands

The Division Health is one of the biggest group health insurance partners in The Netherlands (3400fte). Through different brands and Achmea’s distribution channels, employers, umbrella organisations, alliances and sectors are offered an all-care package comprising prevention, health care, absenteeism prevention, reintegration and income insurance. 

Position:
Insurance agent and responsible for updating contracts from customers in The Netherlands (Health insurance and Occupational Health).

Insurance Agent

Creative, self-motivated Product Manager with a robust blend of technical expertise and business strategy, honed over 15+ years in software. Specializing in the development and management of API-driven ecosystems, I am passionate about leveraging open technology to redefine healthcare landscapes. My approach integrates deep product knowledge with strategic market insights to foster innovations that improve patient care and enhance healthcare delivery systems.

Strengths:
• Effective product management: Proven track record in managing complex product portfolios.
• Cross-functional collaboration: Collaborates well across diverse teams and departments.
• Innovation management: Leading the lifecycle of product development from concept to launch and scale.
• Strategic partnerships: Excellence in building partner ecosystems and integrations.
• Cloud transformation expertise: Innovative strategies for driving cloud transformation.

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