Barclays

I am responsible for active portfolio oversight and governance across Group CDO’s initiatives, leading on cross-standard projects and managing cross-functional teams. I co-ordinate programme and project delivery, ensuring execution is interlocked across workstreams, risks and issues are identified and escalated to resolution effectively.

•         Successfully designed and led the delivery of the annual recertification process for the Data and Records Standards across the firm, which requires the review of over 15000 data assets and the management of over 2000 stakeholders across various business units
•         Management of new demand for tech solutions in the Data Management space using Atlassian Jira and acting as the key point of contact between CDO teams and the technical teams. Notable improvements implemented include enhancements to the Barclays Data Portal to strengthen our control environment and better manage risk across the firm and advanced Tableau reporting suites to generate insights and provide better context, enhance understanding and lead to actionable recommendations
•         Facilitating oversight and further enhancements of data governance operating models, including building, enhancing and supporting the processes needed to report and manage change control processes and attest to compliance
•         Leading training sessions on new reports and tools designed to support data management across the wider CDO community
•         Capturing and tracking escalation items and issues stemming from delivery teams and supporting the remediation
•        Dealing with a wide network of stakeholders across CDO teams, senior management, Tooling, Reporting, Metadata, Data Lineage and Conformance in maintaining adherence to the standards, delivering audit points, reviewing and improving processes and reporting and monitoring performance of each initiative

Group Data Management Cross-Standards Project Lead | Group Chief Data Office

Data Quality Management Lead | Group Chief Data Office

Data Governance Manager | Data Lineage | Group Chief Data Office

The Adecco Group

•         Developed tools and reporting solutions to support processes, standards and governance structure across the Group
•         Ensured the required level of PMO governance and control is applied to projects and programmes, ensuring efficiency and consistency were achieved across the portfolio
•         Provided advice and guidance to the Transformation Director and Transformation Managers on the completion of PM templates and documents
•         Engaged with project teams to gain understanding of and to collect and collate the required information to produce weekly/monthly/quarterly dashboards, metrics and reports and relevant reports for Board Meetings, Project SteerCos and Global Updates Forums
•         Identified areas to monitor, engaging with the appropriate project and programme managers and teams, understanding and analysing the information provided and preparing the clear, concise, timely and accurate reports required for effective monitoring and decision making
•         Analysed data to support the collation of a benefit baseline and ongoing benefit reporting to indicate the impact of the project including operational, financial and feedback metrics
•         Provided data and reporting solutions, issue resolution, progress reporting and programme evaluation
•         Assisted with project-based research
•         Developed reports, data trackers, presentations and guidance notes
•         Dealt with high volumes of reports and data, distilling the key messaging to share with the business via reports, data analysis and presentations

Project Coordinator & PMO Analyst | Transformation & Change

Provided data and reporting solutions, issue resolution, progress reporting and programme evaluation to the business and to our clients on a weekly, monthly, quarterly and annual basis

•         Developed tailored business intelligence solutions using Excel, Tibco Spotfire, Power BI and Business Objects according to requirements received by the programme teams
•         Tracked performance against KPIs and ensured that informed action can be taken to continuously improve business performance
•         Liaised with and worked closely with stakeholders at all levels of seniority from within and outside the organisation
•         Managed dozens of projects through the entire life cycle, from briefing stage, through to planning, execution and closure
•         Successfully converted a dozen accounts from Excel reporting to Power BI in less than six months, reviewing the way we capture data in order for our teams to gain better insights into our clients’ key focuses

MI Analyst | BI & Analytics | Pontoon Solutions

Keele University

•         Awarded Erasmus+ funding to work abroad and exchange knowledge and best practices with a European partner institution of choice
•         Achieved distinction in the Market Research Society Advanced Certificate in Social and Market Research accreditation (self-funded) in addition to working full-time
•         Established the University’s annual cycle of market research, quadrupling the engagement with the main internal and external surveys
•         Managed the market research and insight programme, and disseminated the findings, interpretations and recommendations to stakeholders in various departments, faculties and schools
•         Optimised the University’s understanding of perceptions, needs and motivations of customers at market, institution and subject levels
•         Rolled out programme evaluation models used in the decision-making regarding dozens of potentially new subjects and combinations every year
•         Generated insight from student data, league tables and other performance indicators, as well as feedback gathered through annual and ad-hoc surveys
•         Managed the University’s CRM system’s student database
 

Market Insight Analyst

Join the Dots

•         Scripted, tested, launched and monitored progress of Confirmit surveys
•         Extracted and analysed community and Confirmit quantitative and qualitative survey data and management information
•         Managed community content, moderated discussions, user generated content and online focus groups
•         Checked data tables, charts and proofread reports
•         Coordinated qualitative and quantitative research projects for the company’s biggest account

Research Assistant

Alliance Manchester Business School

•          Contributed to the ‘London 2012: The Regeneration Games’ doctoral research through analysis of primary and secondary research data, working closely with a PhD student and the professor coordinating the project
•         Worked from home through a high volume of materials (academic papers, news articles, taped interviews), managing own workload and working to tight deadlines
•         The work is being used by Business School students and scholars in the Centre for Infrastructure Development

I am a Senior Project & Change Manager who thrives in complexity, delivering results that matter by balancing clear structure with empathy and insight. 

With a proven track record in data governance, stakeholder engagement, and risk management, I bring clarity and structure to challenging environments while maintaining a strong focus on empathy and collaboration.

I am passionate about leading change that not only delivers results but is sustainable and embraced by teams. 

Currently open to senior roles where I can leverage my expertise to drive meaningful transformation and support organisational growth.

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