DiRon Van Wagner's Linkedin Analytics

As a Customer Experience Manager at The Home Depot, I apply my extensive retail knowledge and operational skills to manage various aspects of store performance and customer service. With over 20 years of experience in store management roles, I have developed a keen understanding of the home improvement industry and the needs and expectations of our customers. My role involves overseeing the cashiering, merchandising, and service departments, as well as serving as the Manager on Duty for the entire store. I am committed to creating a positive and memorable shopping experience for every customer, and to empowering and motivating our staff to achieve their goals and deliver excellent service. I have successfully implemented processes and systems to improve customer satisfaction and retention, inventory management and control, and employee training and development, resulting in increased sales, profitability, and loyalty. I am passionate about fostering a culture of excellence, teamwork, and innovation at The Home Depot, and contributing to its growth and success.