DiRon Van Wagner's Linkedin Analytics

As a Customer Experience Manager at The Home Depot, I leverage my 10+ years of store management experience and retail management expertise to ensure the highest standards of customer service, operational efficiency, and employee engagement at one of the world's largest home improvement retailers. I am responsible for overseeing the performance and operations of various departments, including cashiering, merchandising, and service, as well as serving as the Manager on Duty for the entire store. My mission is to create a positive and memorable shopping experience for every customer, and to empower and motivate our staff to meet their needs and expectations. I have successfully implemented processes and systems to improve customer satisfaction and retention, inventory management and control, and employee training and development, resulting in increased sales, profitability, and loyalty. I am passionate about fostering a culture of excellence, teamwork, and innovation at The Home Depot, and contributing to its growth and success.