Spendflo

Product - Operations & Strategy

Analyst - Procurement Strategy

Freshworks

Program Managing process improvements for customers subscribing Premium Support. Main focus on Customer Retention & Customer Success for PS customers.

Associate Program Manager - CXG

Team Lead (ANZ-APAC)
• Leading the Deals Desk operations for ANZ-APAC, primarily focused in translating business needs to technical requirements and in driving customized sales strategies and operations across SMB, Mid-Market and Enterprise business verticals
• Defining and refining Freshworks’ Order to Cash workflow - leading projects/Initiatives in sales lifecycle process improvements, QA, automation & stakeholder management.

Reporting & Dashboarding
• Generated reports to track internal processes for Discounting & other SOP policy compliance.
• Created reports with interactive PowerBI dashboards for the consumption of Senior Management.

Tools Setup & Automations
• Worked for a short period with Dealhub configurations (CPQ Support tool)
• Reduced contractual & deal process complexity through successful implementation of automations in internal tools like Freshservice

Deal Closures & Negotiations
• Deal Structuring - Developing the most appropriate sales deals (product, pricing, integrated solutions and T&C’s) for the customer in collaboration with Sales representatives in context of a variety of information on the customer and business contracting strategies that are mutually benefitting
• Sales facing subject matter expert for liaising between Sales and other key functional partners involved in contract structuring process (ex. Sales Operations, Legal, Information Security, Product Engineering, Licensing, Accounting, Support, etc.)
• Single point of contact for Sales representatives requiring non-standard deal structures and the first line reviewer of all sales contracts
• Identified influential variables and formulated predictive models to leverage Customers’ future negotiation behaviors in reducing the overall sales cycle

R&Rs
★ Star Performer Awardee (2020)
★ Most Valuable Player of 2021, in Non-tech Operations by ANZ Sales Team (voted award)
★ Extra Mile Award by APAC MEA 2021
★ Long Service Award 2022 (For completion of 3 years at Freshworks)

Senior Analyst

Go-To-Market (GTM) Strategy Optimization
Work with GTM teams to close deals - analyzing the roadblocks, strategizing with internal teams, negotiating commercial terms with customer's C-level executives to solution for a win-win. 

• Business Analyst for the GTM sales  in ANZ & ASEAN Regions, responsible for translating business needs to technical requirements and in driving customized sales strategies and operations across SMB, Mid-Market and Enterprise business verticals for Inside, Field and Channel Sales
• Deal Structuring - Developing the most appropriate sales deals (product, pricing, integrated solutions and T&C’s) for the customer in collaboration with Sales representatives in context of a variety of information on the customer and business contracting strategies that are mutually beneficial.
• Sales facing subject matter expert for liaising between Sales and other key functional partners involved in contract structuring process (ex. Sales Operations, Legal, Information Security, Product Engineering, Licensing, Accounting, Support, etc.)
• Single point of contact for Sales representatives requiring non-standard deal structures and the first line reviewer of all sales contracts
• Identified influential variables on sales profitability and formulated predictive models to leverage Customers’ future negotiation behaviors in reducing the overall sales cycle


Regions : Australia, New Zealand, Singapore, Thailand, Malaysia, Phillippines & APAC.

Business Analyst

Uber

Strategic Partnerships & Monetization

❖	Project Leader: Built the market & pipeline of clients from scratch, leading the Transit Media Advertising (Outdoor & In-car) - Ancillary Revenue vertical @Uber in Chennai.
❖	Demand Creation : Ensuring Ancillary Revenue flow for Driver Partners sustained via constant demand creation. 
❖	Lead Generation : Generating & managing B2B leads for partnerships with Brands & Agencies through online & offline platforms & methodologies. 
❖	Project & Relationship Manager: Project managing multiple agency & brand accounts in the Chennai Market.
❖	Branding Consultant: Providing solutions to brands on innovative outdoor & in-car advertising through transit media.
❖	Cross-functional Operations: Work closely with Uber Marketing, Operations and Community Operations functions to ensure successful execution of campaigns
❖	Sales Lifecycle management: Lead Generation to Closures.
❖	Sourcer : Sourcing new revenue channels.
❖	Content Creation: Creation of B2B marketing collaterals & communication layouts for effective sales training for external agency partners.
❖	Relentlessly chase, achieve & exceed targets as an individual & a team with a B2B approach.

R&Rs
★ Achieved business of INR 15 Lakh+ in the first 3 months with multiple campaigns for Chennai, Mumbai, Pune, Delhi & Bangalore.
★ Recognised with a Team Award for the fastest and most efficiently executed campaign in Chennai. 
★ Impacted 1500+ drivers in the ancillary programme Pan-India. 
★ Was among the Top 3 in acheiving the sales target Pan-india.

Consultant, Platform Monetisation

Edelman

I worked with Tech clients, startups - in various brand launch/brand growth campaigns.

Marketing And Public Relations Intern

The Souled Store Pvt. Ltd.

Marketing Intern

Affimity

Digital Marketing Intern

Bhumi

Digital Media Intern

NDTV

•Assisted live transmission through the Outside Broadcast van
•Compiled transcripts for news segments to further edit for the evening show
•Covered several press meets and compiled notes 
•Assisted the live segment during J.Jayalalitha’s asset disproportionate case at the high court
•Conducted surveys and recorded video bytes of citizens expressing their view points

Broadcast Journalist - Summer Intern

Movie Audit

Content Writer

evam entertainment

Event Management Intern

A competent professional with experience in Program & Product management. Has worked with Sales, Sales Strategy & Automation, Contractual Negotiation & analysis, C-level communications, cross-function collaboration & managing complex programs in Subscription based businesses.

How I make decisions everyday?
1. Always looking to see the better of two evils - or learn from any prior known mistakes
2. Looking at problem-solving at a 360 angle
3. Seeking to improve efficiency with as low resources as possible

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