Cybersecurity and Infrastructure Security Agency

Spearheaded the role of Technical Product Owner for DHS/CISA, successfully establishing a roadmap that transitioned Crossfeed from a proof of concept to a robust production system, enabling support for a minimum of 6k concurrent users. 

Prepared FY2024H2 and FY2025 Crossfeed Technical Product Roadmap applying an Agile Quarterly Release Cycle.
>  Identified vital goals and objectives, established initiatives within budget requirements, and secured leadership buy-in.
>  Applied Agile, Scrum, and Waterfall project management methodologies according to the project needs.
>  Coordinated and led cross-functional teams of 10-12 engineers implementing new code, refactoring, and enhancing existing code, code standardization, performance improvement, and security enhancements.
>  Assisted DevOps and Engineering Leads in creating GitHub issues aligned with ServiceNow artifacts.

Designed a new application database and table schema to support new online, interactive reporting features to ensure responsiveness and long-lasting value.

Prepared a Crossfeed centralized product and project hub for collaboration and communication, meetings, and files for all internal communications related to the Crossfeed activities.
>  Crossfeed hub became the template for all new hubs for the ASM/ATC teams leveraging Microsoft Office 365.

An early adopter of ServiceNow Agile Management | Strategic Portfolio Management tracking system.
>  The Crossfeed project was the inaugural agile project managed in ServiceNow. 
>  Tested and implemented project tracking methodology. 
>  Prepared and documented standards for all to utilize moving forward.

Technical Product Owner | Automated Capabilities

U.S. Department of Homeland Security

Cybersecurity Service appointment to Cybersecurity and Infrastructure Security Agency (CISA) | Attack Service Management (ASM) | Automated Testing Capabilities (ATC)

Cybersecurity Service

Proficio

Served as Qualys Enterprise subject matter expert for Proficio, the inventor of SOC-as-a-Service, automated threat response, and cybersecurity business intelligence. Reported to the Director of Risk-Based Vulnerability Management (RBVM). Liaised with Proficio vulnerability management support personnel in the US, Spain, and Singapore.

•	  Performed Proficio Risk-Based Vulnerability Management (RBVM) New Client Onboarding tasks and liaised with customers’ core Production Infrastructure, Data Platform, Information Technology, and Information Security teams.
•	  Supported Proof of Concept deployments and troubleshooting with vendor for Qualys Patch Management Automation and Qualys Container Security for GitHub Repositories, identifying critical design flaws.
•	  Performed in-depth analysis and troubleshooting on all Qualys trouble tickets for Proficio RBVM customers.
•	  Enhanced Proficio RBVM services with new dashboards for all clients, providing enriched asset insights.
•	  Focused on collaboration, innovation, creative problem-solving, building and maturing repeatable reporting and data visualization processes, and always advocating for our customers.

Senior Vulnerability Intelligence Engineer (Consultant) 

Qualys

⧫  Interim Technical Product Manager, Threat Research Unit (TRU), 05/2022 – 12/2022
⧫  Principal Business Analyst, Threat Research Unit (TRU),  03/2022 – 12/2022
⧫  SA/SME Dashboards & Reporting, 06/2019 – 05/2022
⧫  Product Manager, Reporting, 10/2017 – 05/2022

Provided global technical expertise in Security Engineering and Operations. Proposed and architected integrations and solutions to satisfy customer requirements based on Qualys Cloud Suite capabilities. Engaged with Product Management, Engineering, and User Experience teams to define and deliver customer use cases and feature requests. Translated feature requests into design and engineering requirements. Improved workflow to/from Qualys R&D Lab environment specifically for TRU.

•  Collaborated with Marketing and Web Teams to promote TRU initiatives: Workshop Wednesday, Threat Thursday, and Patch Tuesday webinars and blogs.
•  Orchestrated new Qualys Identifier (QID) title standards to improve consistency and enrich Unified Dashboard Framework (UDF) character string search results within Qualys Query Language (QQL).
•  Prepared 2023 Quarterly TRU Jira Epics/User Stories for Vulnerability/Signature Engineering teams. 
•  Advocated on behalf of my customers; Amplified customer feedback and worked closely with engineers to highlight high-priority issues frustrating users; The improved customer experience stimulated positive customer satisfaction feedback and a new, positive uptick in metrics.
•  Boosted customer satisfaction by reducing the backlog of customer cases/requests by 65%+ in 45 days. Instituted a standardized and repeatable triage process to maintain and measure the same.
•  Enabled department operations by performing technical analysis, defining roles, creating process frameworks, and improving departmental efficiencies.
•  Nurtured customer success by coaching customers in leveraging product data using external tools and documenting engineering difficulties. Ensured customers felt understood.

Multiple Concurrent Remote Roles as Detailed in Description

Interim Technical Product Manager, Threat Research Unit (TRU)

Principal Business Analyst, Threat Research Unit (TRU)

Solutions Architect / Subject Matter Expert (SA/SME), Dashboards and Reporting

Product Manager, Reporting

PlayStation

Served as internal information security, regulatory compliance, and vulnerability management subject matter expert to an interactive and digital entertainment company, Sony Interactive Entertainment.  At Sony Interactive Entertainment, "we create the PlayStation family of products and services that drive your imagination and ignite your sense of adventure."

Reported to Security Governance, Risk, and Compliance department. Conducted all system-related security risk and vulnerability management projects and plans. Liaised with Core Production Infrastructure and Data Platform and Corporate Information Technology teams in the US, EU, India, and Japan. 

• Consistently achieved objectives by working closely with the executive team, proactively strategizing for and planning for forecasted needs. 
• Reduced total active vulnerabilities by 53% and reduced false positives by 28% by overseeing complex process improvement projects.
• Reduced fiscal active vulnerabilities by 58% and false positives by 21% thru a significant reporting project.
• Expanded internal and external inventory tracking of 100K+ assets by leading the Regional Transformation to Global Function project. 
• Completed Qualys/Splunk enterprise integration and first of four (4) development Potentially Shippable Increments (PSIs) toward Vulnerability Management/QlikView Extract Transform Load (ETL) Automation Project.

Senior Security Analyst, Vulnerability Mgmt

Dick's Sporting Goods

⧫ Lead Security Analyst: Cyber Security, Threat/Vulnerability Risk Mgmt., Compliance (05/2012 – 02/2014)
⧫ Lead Security Analyst Consultant (BEACON HILL STAFFING GROUP) (09/2011 – 05/2012)

Hired full-time following outstanding performance as Lead Security Analyst Consultant under Beacon Hill. Accountable to the department of Risk & Compliance; individual contributor and pragmatic technical professional in Information Security Compliance and Privacy Team. Internal information security consultant and vulnerability management subject matter expert. Reviewed system-related security projects and liaised with Information Technology Infrastructure, Application Development, and Web/Mobile Application Development teams. Managed vendor/user relationships. 

•	  Information Security Excellence Award, Inaugural Recipient, awarded by VP, Information Security
•	  Developed and spearheaded a formal Total Vulnerability Management Program (TVMP) enterprise charter.
•	  Identified and remediated vulnerabilities and tracked metrics reporting by engineering formal TVMP with multiple scanning technologies. 
•	  Engineered repeatable processes and metric methodologies for internal participants by creating a Risk Acceptance SharePoint repository and tracking solution. 
•	  Leveraged experiential knowledge to perform a high-level analysis of open issues and audit findings; developed and monitored appropriate metrics, identified trends, and measured progress.

Lead Security Analyst: Cyber Security, Threat & Vulnerability Risk Management and Compliance

CVS/Caremark

Senior Risk and Compliance Management Consultant

VOYAGER GROUP, LP

Director, Technology Services

•   PCI Compliance Project Team Award, awarded by Manager, Information Security Risk Management

Senior Project Manager, Risk, and Compliance Management Consultant

Del Monte Foods, Inc.

Senior Technical Infrastructure Architecture Analyst

Supervisor, Technical Infrastructure Computer Operations

At the U.S. Cybersecurity and Infrastructure Security Agency (CISA), I served as a Technical Product Owner, driving the transformation of the Crossfeed application from prototype to a scalable production platform capable of supporting thousands of concurrent users. Partnering with a team of exceptional engineers and cloud developers, we leveraged Agile, Scrum, and Waterfall methodologies to deliver ambitious goals on aggressive timelines. This collaboration not only showcased our collective expertise but also underscored my strengths in strategic planning, cross-functional leadership, and technical acumen.

Previously, as a Senior Vulnerability Intelligence Engineer at Proficio, I specialized in leveraging Qualys Enterprise to strengthen client security postures through seamless onboarding and integration. My contributions were driven by a commitment to innovation and operational excellence, ensuring effective cybersecurity strategies that enhanced overall resilience.

𝙈𝙮 𝙄𝙙𝙚𝙖𝙡 𝙒𝙤𝙧𝙠 𝘾𝙪𝙡𝙩𝙪𝙧𝙚:

✅ 100% Remote & Trust-Based – I am seeking a role where results matter more than time spent at a desk.
✅ Collaborative, Yet Autonomous – A team-focused culture where I am empowered to contribute meaningfully while being an individual contributor.
✅ Clear Communication & Leadership – No corporate jargon, no fluff—just real conversations and decisions based on logic.
✅ Supportive & Mission-Driven – A place where advocacy for customers, peers, and the greater good is valued, not just words in a mission statement.
✅ High Standards, No Perfectionism Paralysis – A culture where doing great work is expected, but not at the cost of over-engineering or never delivering.

Let’s connect! #Looking4FullTimeWFH

Seeking 100% Remote Work • Senior Information Technology BA • Senior Technical BA • Senior Technical Professional • Senior Information Technology Security Analyst • Senior Software Reference Solutions Architect

▶️ BBC Technology Reports:

Can technology fix fashion's sizing crisis? 

The BBC looks into whether artificial intelligence (AI) can help people who struggle when clothes are oddly sized. 

📖 Read the complete article at https://bbc.in/47IsDuJ

Debra M. Fezza Reed

📌 New 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 post on WIRED:
  
Huge Trove of Nude Images Leaked by AI Image Generator Startup’s Exposed Database 

An AI image generator startup’s database was left accessible to the open internet, revealing more than 1 million images and videos, including photos of real people who had been “nudified.” 

📖 Read the complete article at https://bit.ly/4awvcSg

NPR Technology News:

Do Waymo self-driving vehicles need way more driving ettiquete?

NPR's Ayesha Rascoe speaks with Wall Street Journal reporter Katie Bindley about Waymo self-driving vehicles and recent changes to how assertively they navigate traffic.

📰 Read more on NPR at  https://n.pr/48VPtzA

▶️ BBC Technology Reports:

AI firm claims Chinese spies used its tech to automate cyber attacks 

The company claimed in a blog post this was the "first reported AI-orchestrated cyber espionage campaign". 

📖 Read the complete article at https://bbc.in/49dXSyZ

▶️ BBC Technology Reports:

UK seeking to curb AI child sex abuse imagery with tougher testing 

A new law will allow authorised testers to assess AI models for their ability to generate abuse material  

📖 Read the complete article at https://bbc.in/3JEJYvr

📌 New 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 post on WIRED:
  
Security News This Week: Oh Crap, Kohler’s Toilet Cameras Aren’t Really End-to-End Encrypted 

Plus: The Trump administration declines to issue sanctions over Salt Typhoon’s hacking spree, officials warn of a disturbingly stealthy Chinese malware specimen, and more. 

📖 Read the complete article at https://bit.ly/3XDLMYY

NPR Technology News:

ICEBlock app sues Trump administration for censorship and 'unlawful threats'

The app lets people anonymously share the locations of immigration agents but Apple removed it from its app store under pressure from the Trump administration. Now, the app's developer is suing.

📰 Read more on NPR at  https://n.pr/4rKLrBk

NY Times Technology Article Published:
The F.T.C. Chairman Who Tilted the Agency to Trump

Andrew Ferguson has used the Federal Trade Commission’s consumer protection mandate to investigate issues important to President Trump and his base.

📖 Read the complete article in the NYTs Technology section at https://nyti.ms/3KmGheh

Keywords: United States Politics and Government, Mergers, Acquisitions and Divestitures, Regulation and Deregulation of Industry, Antitrust Laws and Competition Issues, Social Media, Law and Legislation, Courts and the Judiciary, Diversity Initiatives

NY Times Technology Article Published:
Why the A.I. Boom Is Unlike the Dot-Com Boom

Silicon Valley is again betting everything on a new technology. But the mania is not a reboot of the late-1990s frenzy.

📖 Read the complete article in the NYTs Technology section at https://nyti.ms/4pYbDab

Keywords: Computers and the Internet, Artificial Intelligence, Start-ups, Nineteen Hundred Nineties, Venture Capital, Regulation and Deregulation of Industry, Innovation

▶️ BBC Technology Reports:

Dundee and US surgeons achieve world-first stroke surgery using robot 

A Dundee professor carried out the first remote thrombectomy on a human cadaver. 

📖 Read the complete article at https://bbc.in/47v8jgk

▶️ BBC Technology Reports:

Two popular gay dating platforms removed from Apple app store in China 

The removal of Blued and Finka has raised concerns amongst the LGBT community in the country. 

📖 Read the complete article at https://bbc.in/3WUeS5Y

▶️ BBC Technology Reports:

Call of Duty is back, and it's got a battle on its hands 

The annual instalment of the massive series faces new challenges from competitor Battlefield 6. 

📖 Read the complete article at https://bbc.in/49l8Cvt

NY Times Technology Article Published:
How a Seattle Alt-Weekly Newspaper Became a Progressive Kingmaker

Endorsements from The Stranger have become a must-have for some politicians, who know to bring snacks to their meetings with the paper’s writers.

📖 Read the complete article in the NYTs Technology section at https://nyti.ms/3LLnvxg

Keywords: Newspapers, Local Government, Endorsements, Progressivism (Theory and Philosophy), Liberalism (US Politics)

📌 New 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 post on WIRED:
  
DOJ Issued Seizure Warrant to Starlink Over Satellite Internet Systems Used at Scam Compound 

A new US law enforcement initiative is aimed at crypto fraudsters targeting Americans—and now seeks to seize infrastructure it claims is crucial to notorious scam compounds. 

📖 Read the complete article at https://bit.ly/3JWNKQL

📌 New 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 post on WIRED:
  
A Major Leak Spills a Chinese Hacking Contractor’s Tools and Targets 

Plus: State-sponsored AI hacking is here, Google hosts a CBP face recognition app, and more of the week’s top security news. 

📖 Read the complete article at https://bit.ly/4iaEMwc

▶️ BBC Technology Reports:

Battle over Chinese chip maker rocks global car industry 

In an extraordinary move, the Dutch government invoked a Cold War-era emergency law in relation to Nexperia. 

📖 Read the complete article at https://bbc.in/3XqQokQ

NPR Technology News:

Meta is building a massive data center. Why it's fueling fears of an AI bubble

In a rural pocket of northeastern Louisiana, Meta is building a $30 billion data center called Hyperion. The project highlights an opaque system of financing that's fueling fears of an AI bubble.

📰 Read more on NPR at  https://n.pr/44aPjBP

NY Times Technology Article Published:
Elon Musk’s X Hit With $140 Million Fine in Europe

The case over online transparency has become a flashpoint between the European Union and the Trump administration.

📖 Read the complete article in the NYTs Technology section at https://nyti.ms/4axei64

Keywords: Regulation and Deregulation of Industry, Social Media, Fines (Penalties), Computers and the Internet

NY Times Technology Article Published:
New York Times Sues A.I. Start-Up Perplexity Over Use of Copyrighted Work

Filed in federal court on Friday, the suit joins more than 40 other court disputes between copyright holders and A.I. companies.

📖 Read the complete article in the NYTs Technology section at https://nyti.ms/3KFs4sS

Keywords: Artificial Intelligence, Copyrights and Copyright Violations, Suits and Litigation (Civil)

NPR Technology News:

EU hits Elon Musk's X with $140 million fine over business practices

The fines were due to the platform's misleading use of blue check marks to identify verified users and a lack of transparency over ads and data access for researchers.

📰 Read more on NPR at  https://n.pr/4oH06em

taplio

DEBRA M. FEZZA REED's Linkedin Analytics

DEBRA M. FEZZA REED

Performance ScoreDEBRA M. FEZZA REED's LinkedIn Performance

DEBRA M. FEZZA REED's Best Posts (last 30 days)

Ready to grow your LinkedIn presence?

taplio

.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}DEBRA M. FEZZA REED's Linkedin Analytics

DEBRA M. FEZZA REED

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}DEBRA M. FEZZA REED's LinkedIn Performance

DEBRA M. FEZZA REED's Best Posts .css-1emoo84{font-size:var(--chakra-fontSizes-md);font-weight:400;color:var(--chakra-colors-gray-600);}(last 30 days)

Ready to grow your LinkedIn presence?

DEBRA M. FEZZA REED's Linkedin Analytics

Performance ScoreDEBRA M. FEZZA REED's LinkedIn Performance

DEBRA M. FEZZA REED's Best Posts (last 30 days)