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Hi there, welcome to my profile! I am a versatile virtual assistant with expertise in multiple areas, dedicated to providing top-notch support to help you focus on your core business activities. With 2 years of experience as a skilled Customer Service Representative, I excel in providing excellent customer service across various channels, including emails, chats, and phone calls. I am proficient in using customer relationship management (CRM) tools such as Zendesk, Hubspot, Intercom, and Zoho, as well as project management tools like Slack, Asana, Trello, Monday.com, and Microsoft Teams. Additionally, I am well-versed in Microsoft Office Suite and Google applications. Beyond my customer service expertise, I specialize in lead generation, cold calling prospective clients, and scheduling appointments to help grow your business. I also provide email and calendar management services, ensuring you can devote your energy to other essential business tasks. I am committed to delivering exceptional support, lightening your workload, and contributing to your business success. Let's connect and explore how I can assist you in achieving your goals, feel free to contact me via email at; [email protected] Kind Regards,
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