UW-Madison, Division of Information Technology (DoIT)

Student Team Lead

Advanced Software Support Technician

Information Technology Help Desk Technician

University of Wisconsin-Madison

In striving to maintain the quality of the Kohl's Center for Retailing while simultaneously looking towards the future, my work involved:
• Provided valuable feedback to students on assignments, aiding their growth and success in their academic pursuits.
• Facilitated connections between students and industry leaders in the retail sector, offering valuable insights and exposure to potential career paths.
• Took responsibility for organizing and composing mass communications, including the annual report, to ensure effective dissemination of information within the KCR.
• Coordinated access and information to Infegy Atlas, a social listening software tool, empowering students with valuable research capabilities.
• Actively participated in ongoing improvements to the Symposium course, both in-person and virtual, to optimize its structure and enhance the learning experience.
• Assisted retail industry leaders by preparing them for presentations and facilitating connections with students, fostering valuable networking opportunities.
• Engaged in collaborative efforts with colleagues at the KCR to support students' academic and post-graduation success, making the experience rewarding and fulfilling.

Kohl’s Center for Retailing - Student Assistant

Amazon.com

• Supported management in collecting and analyzing data to identify and address issues within the order fulfillment process, facilitating efficient problem-solving and mitigating potential bottlenecks.
• Assisted in supervising and providing guidance to associates, ensuring adherence to work standards and fostering a productive and compliant work environment.
• Spearheaded the development of an audit system, collaborating with associates to identify and rectify errors, resulting in improved accuracy and enhanced order fulfillment efficiency.

Area Manager Intern

I am a recent graduate from the University of Wisconsin - Madison, specializing in Consumer Behavior & Marketplace Studies with a certificate in Entrepreneurship. With a background in management, project management, and event organization, I am enthusiastic about applying these skills to help businesses realize their full potential. I am actively pursuing consulting opportunities within the retail sector and aim to leverage my academic background and hands-on experience for impactful solutions in forward-thinking organizations.

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