- Leading digital transformation at a F500 retail company and a TIME100 Most Influential Company, as the largest sporting goods company in the United States with over 800 stores and approximately 53,000 employees in existence for 75+ years.

- Leading change at North America's largest producer of kraft pulp that is established over 30+ years with a focus as an executive coach regarding culture, change, and strategy.

- Transforming a large international retailer on their Change Management services with 32,000 employees and operations in North America, Europe, Asia, and the Middle East. Strategically deployed their customer loyalty program implementation; Reworked their Change Management Plan to a new roadmap for success; Creation of a central persona as the engaging face of employee support. Launch of their new mobile app hit #8 in the Apple App Store.

- Executive Consultant to a large IT company to develop and strategize their 5,500+ global workforce strategy to align business and culture to their model of ‘where and how we work’ of 20 facilities 

- Consultant for a global Big 4 consulting firm to support their internal Center of Excellence with a central focus on building and executing their Change Management framework, tools, strategies, and planning.

- Culture Change leadership, coaching, and consulting with a 100+ year old innovative leading MFG by establishing new company values with 50 major manufacturing facilities, 4000+ patents, and 5500+ employees in 140 countries.

- Establishing a Change Center of Excellence to enable change within the culture of a worldwide entertainment and content creation company powered by technology and focused on sustainability. They have a B2B and B2C strategy with 8,500 employees, 25 global locations, 335 jurisdictions, and 70 years of industry experience.

Global Strategy & Change Expert

The State of Change Management in the Nonprofit Sector

Nonprofits today face unprecedented challenges: shifting funding landscapes, rapid technological change, political turbulence and evolving societal demands. Yet, there is little consolidated data on how nonprofit organizations are responding effectively to these changes. Existing research on change management tends to overrepresent the for-profit sector or large NGOs.

This study aims to address that gap by collecting actionable insights on how nonprofits are navigating change — identifying key trends, best practices and persistent barriers in change management across the sector.

The Advisory Board is essential in shaping the quality, relevance and impact of this initiative with representation from North America, Europe, and Australia.

Advisory Board Member

Association of Change Management Professionals (ACMP Global)

Chair for the international Task Force of the inaugural Global Change Awards.

Chairman, Global Change Excellence Awards

The Ethics Review Committee (ERC) is in place to uphold the professional and ethical standards stated in the ACMP Code of Ethics applicable to members of the Association and credential holders who practice change management.

Ethics Review Committee

Council of Advisors

- managed a budget of $2.1M with increase to $2.5M
- achieved a 115% pivot in annual budget to achieve positive gains
- established and revised policies and workflows to scale
- chaired a Community of Excellence with volunteers from Finance 
- worked with CEO, COO, and Comptroller to create a balanced and growth trajectory FY24 budget to achieve unanimous adoption and fiduciary responsibility from the Board of Directors

Treasury Officer

It is a very humbling opportunity to be elected by my global peers and members of The Association of Change Management Professionals (ACMP). 
- My term commenced July 2020 for a 3-year commitment to serve on the Board of Directors with successful completion at the start of FY24.
- Served on The Profession Committee, DEI Committee, Future of Conference team, The Standard: Adapt and Apply task force, Finance Committee Chair, and Co-Chaired the Executive Officer Slate.

Overall, from 2020 to 2023, we/The Board:
- Moved from a place of high risk with COVID implications and budget deficits to secure financial standing and no pending litigation risks
- Mitigated risk by spreading revenue streams out through the quarters allows for better cashflow and better predictability and stability overall
- Pivoted Conference & Event strategy to allow for global presence and several face-to-face summits in the course of a year
- Balanced equitable costs structure for emerging countries and student rates
- Diversified revenue streams to that of an annual Conference + localized summits with a specified topic related to Change Management + other methodologies/professions
- Shifted from a legacy of North-American Board of Directors to the most international and diverse Board+CEO in the history of ACMP
- Switched from tactical interference in operations to more of a strategic though leader role
- Implemented and created the ACMP DEI Statement, community, and channels to enhance how Change Management+DEI create people results
- Established the ACMP Council of Advisors for historical ACMP leadership participation and guidance
- Growth in The Standard, CCMPs, Global Chapters, and Membership
- Empowered the ACMP staff to drive operational goals and objectives with a Results Based Framework from the Board of Directors guidance

Director, Global Board

Utah Valley University

Faculty Instructor in the Organizational Development & Change Leadership coaching executives and students via the Woodbury College of Business.

Deans Executive Instructor in Residence (DEIR) Faculty

LogMeIn

- Led cross-functional team to pivot our office strategy to a remote centric culture
- Adoption and embedment of new company values and ways of working in a new era
- Managed a $2.1M budget for 30+ global sites to have corporate culture and local engagement
- Human Centered Design approach to employee engagement for a data influenced approach with personas

Lead - Future of Work and Global Culture

Equal parts thought leadership, change management expertise, and instructor, I help our company successfully empower the people side of change across the enterprise. We are embedding this core competency into the cultural DNA of a top global SaaS company's Future of Work, Remote Strategy, and Culture.

Director - Change Management Office

ACMP Utah Chapter

Created an emerging community of Change Management professionals that provides Utah businesses and organizations with a credible source of Change Management talent, expertise, and leadership.

Co-Founder & Board Member

Equifax

Led the implementation and program management of Change Management; created a global forum of enterprise change champions; developed an intranet site to serve as the centralized location for all CM content and methodologies; lead/support company projects with their CM activities and assessments.

Principal - Organizational Change Management

Started as Sr. Consultant and progressed to Sr. Manager.

Lead implementation and deployments of SaaS/ERP products via Change Management with a consultative approach to achieve client success.  Using a data-driven approach, I collaborate with clients on Project Management, Change Readiness, Communications, and Training for end-user adoption.  Lead the development of strategy, plan, and execution from project initiation through go live. Also, drive innovation and process improvements via our internal sub-teams.

Senior Manager - Change Management Consulting

Brigham Young University - Idaho

Instruct curriculum and lead students in coursework for the College of Business & Communication.

Faculty Lecturer

Adobe

-Partner with Business Champions and Process Owners in global functional groups and business units to drive process improvements in existing processes.
-Define end-state vision processes for new or acquired business models
- Improve existing processes or develop new processes to increase efficiency and facilitate scalable growth.
- Drive efforts between business departments, business groups, and business units in driving cross functional organizational projects.

Senior Specialist - Change Management & Business Process Improvement

Global Change Management & Transformation Expert Located at the Intersection of 'Change & You'. #Change-ologist

Master Change Management Professional™ (MCMP)
Certified Change Management Professional™ (CCMP)

⚙️ 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦: ⁣ 
Portfolio Management, Change Management, Technological Change, Structural Change, Operational Change, Behavioral Change, Cultural Change, Transformational Change, Incremental Change, Strategy, Communications, Training, and DEIB. 


😀 𝘏𝘰𝘸 𝘥𝘰 𝘐 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘭𝘦𝘢𝘥 𝘵𝘩𝘦 𝘸𝘢𝘺 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘺 𝘢𝘯𝘥 𝘤𝘩𝘢𝘯𝘨𝘦 𝘸𝘰𝘳𝘬𝘴? 
 - Expertly as a Certified Change Management Professional (CCMP) who applies ACMP's "The Standard" with proficiency in multiple methodologies in a blended approach 
 - Tactically by combining additional certifications in Project Management and Lean Six Sigma along with other methodologies, models, and frameworks   
 - Consistently with optimism, curiosity, and a growth mindset 
 - Via a people-centric approach 


🧭 𝑇ℎ𝑒 𝑊ℎ𝑎𝑡, 𝑊ℎ𝑦, 𝑎𝑛𝑑 𝐻𝑜𝑤:  
Navigating an organization—its people, technology, culture, and processes— through transformation and change leadership. It blends methods, data informed results, experience, and tailored business criteria. This leads to the creation of strategies and tactics that successfully enable people to adopt and adapt to new ways of working. Change is never complete; it is a journey that people continue to move through as change occurs via process, policy, technology, or habit.  
 

✨ 𝑆𝑝𝑒𝑐𝑖𝑎𝑙𝑡𝑖𝑒𝑠:   
ERP, SaaS, Cloud, HRIS, Learning Management System, Salesforce, Workday, SAP, Procurement, Waterfall, Agile, and SDLC.


✅ 𝘚𝘬𝘪𝘭𝘭𝘴 
Stakeholder Identification and Engagement, Change Impacts, Risk, Change Capability, Sponsoring Change, Change Readiness, Change Network, Measurement, Adoption, Metrics, and Benefits Realization.


🤖 AI
Application of LLMs such as Claude, Gemini, Chat GPT, Copilot, and other emerging artificial intelligence platforms.

𝑶𝒑𝒆𝒏 𝑻𝒐 𝑾𝒐𝒓𝒌


🟢  With 20 years of experience leading global transformation and change initiatives, I help organizations, teams, and individuals navigate complex change with clarity and confidence. My focus is on connecting strategy to action—aligning people, processes, and technology to drive meaningful, measurable results. Throughout my career, I have guided F500 and mission-driven organizations to achieve sustained adoption, boost the bottom line of business, and strengthen operational effectiveness. I bring a unique blend of business acumen, data influenced analysis, and AI driven innovation to help organizations evolve, perform, and enhance in today’s fast moving world.

🖼️  I realize that the included content is not a professional resume that is formatted for ATS, AI review, or compatible with most HRIS platforms. I can offer that in the job application. So, why not try a different format on social media that can hopefully draw a little attention and highlight my candidacy for roles?

🔎  View my "𝐀𝐛𝐨𝐮𝐭" or "𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐚𝐭𝐢𝐨𝐧𝐬" section here on my LI profile to see more details of what I am seeking and can offer. 

⏩ Please pay it forward with your connections and comments. Why else do we have all of these connections and interactions? Thank you 


#ChangeManagement #Transformation #Strategy #OrganizationalCulture #OpenToWork #PayItForward #NoJunkMail

Douglas Flory

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