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Hi I’m Tom and welcome to my profile. I write about empathy, trust and compassion in healthcare Mainly because these are the most important contributors for healing for both patients and clinicians. Since qualifying as a Doctor in 2012 and subsequently was a GP, I’ve witnessed the beauty and the beast of healthcare in the NHS. I’ve witnessed trauma working in overcrowded A&E departments, understaffed wards and stretched GP surgeries. I’ve seen the beauty of teams working tirelessly to care for patients. I’ve told people they have lifelong or terminal illnesses. I’ve told families they’ve lost loved ones. And then had to push things down and move on. I’ve received the kindness and wisdom of colleagues, mentors and therapists and learned ways to unload the stress in healthier ways. Some of my colleagues haven’t been as lucky as me. They work in punishing environments and have managers and colleagues who make things more difficult. Some have been driven to leaving their jobs. Some have damaged souls. Some have tragically lost their lives. And despite technological advances, workforce projections will not match demand and conditions in healthcare will get worse for patients and staff. We need to find solutions as a society to keep people in caring professions. This will require: 1. Reducing demand for healthcare services. 2. Improving the quality of care interactions and work for clinicians. 3. Improving the pay and providing proper support for everyone who works in traumatic conditions. I have ideas based on my clinical experience in general practice, functional medicine and cognitive therapy on how to improve each of these criteria. Trust, authenticity, vulnerability, connection, courage, empathy and compassion will be the glue that holds all of these ideas together. I also write a lot of letters. Let me know what resonates with you. I always love to hear from you.
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