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PASSION FOR THE HOTEL INDUSTRY | POISED TO BRING SUCCESS TO PEOPLE AND THE BUSINESS I firmly believe that the power of employee satisfaction leads to guest satisfaction; achieving personal, organizational, and business objectives helps to create a higher level of company growth! I'm a result & people-oriented general manager with 30+ years of experience in the Hotel and Cruise Industry who got the opportunity to travel and visit many countries worldwide More than 30 years ago, I started my career as a waiter- then got an offer of education and management training. From that time, I wanted to reach my goal of mastering the very basics to become a successful and efficient leader. When employees are trusted and well-led, they will be, motivated and inspired to ensure the company receives exceptional value. My positive outlook on life and passion for helping others maximize their potential led me to customer experience Excellence. So today, I desire to be a servant leader who creates an environment where people can thrive; helping others succeed helps me succeed. I have been fortunate to oversee 27 luxury cruise ships and lead 207 managers. I am blessed that I worked together with hundreds of top international leaders. Hence, my experience, patience, reliability, constantly evolving self-development, and interest in helping others reach their goals drew me to this profession. For over two decades, I have helped executives improve success ratios, productivity, ROI, and ROE. In addition to consulting and assisting executives, I improved leadership practices, implemented significant efficiencies, and increased effectiveness. You must be wondering how I've managed to do that! I believe these ten areas are the main factors of my most developed skills for my success in this mission: 1) Communication 2) Leadership 3) Equipping 4) Attitude 5) Relationships 6) Trust and truth 7) Care 8) Significance 9) Consistency 10) Culture People would primarily describe me as a high-energy, decisive problem-solver with a zeal for creating well-considered, efficient operations with solid leadership and influencing skills that enjoy moving from trying to doing - from meeting to exceeding targets, from revenue to NPS guest satisfaction that helping the company achieves its objectives. My goal is others' success, as leadership is about helping people succeed. When you are ready to take action to improve your leadership performance, contact me for more content; let's connect and see how to collaborate on your requirements. d.simac@hotmail.com
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