Drew Wasson's Linkedin Analytics

I drive toward solutions by asking "What does success look like?" Recent career highlights: --Orchestrated a strategic cross-functional initiative, achieving 100% customer retention in pilot by designing technical health-score and monitoring process for 4,000 customer accounts --Implemented improvements to company portal to improve corporate communication. Increased site visits by 200% -- Owned FY23 planning process overseeing planning and execution of 4 key business unit strategic initiatives achieving 94% of OKRs. With more than 20 years of experience in technology leadership, managing business operations & systems, improving processes, and consulting, I have a proven track record of solving problems and delivering winning outcomes for complex and cross-functional projects. I lead strategic programs on behalf of executive and senior leadership that enhance both customer and employee experience, aligning the vision, goals, and resources of the organization. Along the way, I collaborate with stakeholders, build strong relationships, and mentor team members. My core competencies include Program Management, Systems Integration, Business (back-office) Operations, Objectives and Key Results (OKRs). Recognized for my flexibility, problem solving, and communication skills, I thrive in diverse work environments and systems. My success lies in applying business goals to both select and implement business software and processes, and thereby delivering strong business results for the company. I can help with: organizational planning | operations and processes | project and program management | cross-functional and strategic initiatives | business architecture | business systems | productivity | automation | vendor management | analytics