Talkdesk

Enterprise Sales Development Representative | Central Region | N. America

Rackspace Technology

Datacenter Operations Specialist

Sol & Terra Group

Real Estate Agent

TD Ameritrade

Financial Services Representative

JumpCloud

Directory Solutions Advisor

OrthoFi

• Responsible for providing outstanding bilingual support, primarily to patients and families, and on occasion directly with orthodontic practice staff via phone, email, and online chat with respect to technical support, billing, collections, and insurance.
• Helped increase inbound call productivity by 20% within Q4 of 2018.

Bilingual Patient Advocate

Miami Dade County Animal Services

Assist veterinarian with all procedures within a shelter environment, and provide customer services to the general public.
Sweeps, hoses, scrubs, and disinfects floors, walls and tables in operating suite; cleans and disinfects or sterilizes equipment and instruments as directed by veterinarian on duty.
Controls and safeguards all drugs and medicines as directed.
Considerable knowledge of methods and practices for the maintenance of clean and humane
conditions for impounded animals.
Ability to communicate effectively with superiors, shelter personnel, and the public with
extreme tact and courtesy.

Veterinary Technician

Banfield Pet Hospital

Sales/Administrative/ Data Entry/ Record Keeping:
 Demonstrate computer skills by utilizing common management software programs and being familiar with veterinary on-line services; create and maintain all appropriate facility records and logs in compliance with regulatory guidelines (e.g., radiography, surgery, anesthesia, laboratory, controlled substance).
Independent/ Decision Making:
 Completed routine examinations, as well as surgical and dental procedures on various animal breeds. *(assistant experience ranging from routine Neuter/Spay procedure to more complicated procedures, including but not limited to, cystotomy, hysterectomy, mass removal, orthopedic procedures.)
Customer Service/ Customer Care:
 Educated animal owners regarding feeding, general care, medical conditions and treatment options. Interpreted test results and explained them to pet owners.
 Provided pet owners with excellent customer service and compassionate care for their pets.

I’d like to introduce you to a hardworking, adaptive, creative that is Dulian Navarro. 

I possess ample experience within the financial and technology spaces in which I have excelled at creating lasting relationships with my clients as well as cultivating leadership qualities amongst my peers that have helped to mold me in the professional I am today.

I have a passion for helping others solve problems. It takes a village, and I am poised to help you find the solutions for life’s curveballs.

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