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About Me I’m Amida Ebimoboere Onoye, a dedicated Banking Assistant and Team Lead for non-financial transactions, passionate about efficiency, organization, and exceptional customer service. In my current role, I lead a team of customer service officers to streamline processes and ensure customer satisfaction in the banking sector. With a background in office management, HR, and customer service, I excel in managing complex calendars, crafting impactful communications, and overseeing recruitment processes. Proficient in tools like Microsoft Word, Google Workspace, CRM systems, and Trello, I help teams stay organized and on track. Currently, I’m expanding my expertise through a training program in generative AI, exploring innovative ways to integrate cutting-edge technology into business operations and customer experience enhancements. What drives me is the opportunity to make a positive impact—whether by leading a team to success, creating organized workflows, or leveraging technology to improve efficiency and outcomes. I thrive in dynamic environments and am committed to supporting leadership in achieving strategic goals while fostering a culture of excellence.
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