ABS Kids

● Greet patients and make sure appropriate forms are complete, contact information is updated, and insurance cards are on file.
● Provide administrative support to the regional administration team and providers
● Communicate with Caregivers regarding their appointments and completing any
assessment tasks.
● Answer calls, emails, and text messages from caregivers and staff as needed.
● Adhere to federal HIPAA regulations

Center Support Specialist

The Growing Years

● Utilized active listening techniques to understand and respond to the
● Maintained composure and professionalism during challenging situations, such as
handling behavioral issues or emergencies
● Supported and mentored new staff members, fostering a positive communications,
such as memos, newsletters, and announcements, to ensure effective and timely
dissemination of information to staff, students, and parents.
● Create and implement engaging and developmentally appropriate curriculum for
children ages 6 weeks to 5 years old

Lead Teacher

Charlotte-Mecklenburg Schools

● Performing special projects and assignments as requested; preparing reports; gathering, assembling, and summarizing information and data.

  ● Screening telephone callers, responding to complaints and requests for information on regulations, and procedures. Refers others to appropriate personnel.
● Maintaining calendars of activities, meetings, and various community activities.
● Maintaining all aspects of student files. (Creates cumulative folder and Kardex and
updates annually; establishes and maintains filing and check out system; updates all
student information)
● Organizing and maintaining all school records and administrative and staff files.

Registrar

Novant Health

Patient Services Coordinator

Tailored Home Care Inc.

●	Provide comprehensive and compassionate care
●	Managed the care of multiple clients with daily needs including personal, hygiene, dressing, feeding, and companionship
●	Oversaw client schedules, considering doctor appointments, medication intake, family visits, and daily activities  
●	Built strong connections and trust with clients and their families

Caregiver

Kids R Kids Learning Academies

Provide guidance, encouragement, and love to children while using the Kids R Kids principle, “Hug First, Then Teach”
Establish professional relationships with children, parents, and staff members
Demonstrate behavioral and emotional skills while ensuring educational goals, skills, and standards are performed daily

Uptown Cheapskate

· Providing great customer service with a smile and positivity
· Sustained problem solving skills 
· Perform great communication
· Gaining experience in a fast learning environment
· Establishing a technique to multitask 
· Maintain current fashion knowledge

Fashion Consultant

Cone Health

· Performed clerical and receptionist duties 
· Served as the communication liaison for patients/family, nursing staff, physicians and other hospital departments
· Maintains department inventory

Nursing Secretary

Nursing Secretary | October 2019 – July 2020  |  Cone Health- Moses H. Cone Memorial | Greensboro, NC
Developed understanding of EPIC system
Performed clerical and receptionist duties 
Received and forwarded incoming telephone calls, conveys messages, and responds to requests for information
Served as the communication liaison for patients/family, nursing staff, physicians and other hospital departments
Assembled charts of discharged patients 
Ordered and monitored unit supplies

Medical Secretary

· Provided a warm and loving environment, while supporting the mission statement of Kids R Kids Learning Academy 
· Implemented the Kids R Kids Learning Academy curriculum 
· Established a connection and use my communication skills with children, parents, and teachers

Teacher Assistant

Assistant Teacher  | June 2018 - October 2019  | Kids ‘R’ Kids | Greensboro, NC 
Provided a warm and loving environment, while supporting the mission statement of Kids R Kids Learning Academy 
Implemented the Kids R Kids Learning Academy curriculum 
Established a connection and use my communication skills with children, parents, and teachers

Teaching Assistant

Movie Tavern Inc.

· Aided customers in processing their orders and money transactions 
· Established the skills of communication, customer service, problem solving, staff coaching, time management and teamwork

Server

I am a hard working Sociology graduate with proven leadership, organizational, and communication skills seeking to apply my abilities to a position that best helps people in the community.

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