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Effendi Ali's Linkedin Analytics

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Effendi Ali

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With over 28 years of experience in the IT industry, I am a seasoned IT leader who has successfully managed and delivered complex projects and services for various clients and sectors. As the Assistant Vice President at CGS-CIMB Securities, I oversee the IT service support functions, monitor and control the service delivery performance, and provide regular and accurate management reporting on IT service metrics and SLA achievement. My core competencies include disaster recovery and business continuity planning, IT portfolio and supplier management, PC life cycle management, and quality and efficiency improvement. I have a strong background in ITIL Foundation V3, cloud technology, and CRM systems, and I have earned multiple certifications and awards for my excellence and innovation. I am passionate about developing and implementing high-level IT strategies, making major decisions, and managing the overall IT operations and resources. My goal is to leverage my skills and expertise to enhance the IT capabilities and value proposition of CGS-CIMB Securities and its clients.

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