ABM AVIATION, INC.

Managment

Maximus Global Services

General Manager 

Eulen America Inc. - Grupo Eulen

Operations Manager

Target

Expert Fullfilment

The Home Depot

Now in the customer services area, learning and learning

Special Services

Overnight Freight Team Member

Eir Plus C.A,

In charge of the set up and deploy of the company' s marketing plan, develop and apply company's sales plan. Oversight and run marketing department.

Marketing Manager

Pax Assist Inc.

Link Mánager to Hispanic airlines. Entitled to get all staff members focus on complying with company’s policies and operational standards. Contributed to review and create Control and Training Programs. Contributed to create and develop a SOP Manual in need to keep business on shape. In charge to conduct recurrent training for our field agents.
Part of the team who revamped website for one of our branch companies.
Increased market participation in a 35% for one of our branch companies

Account Manager - Duty Manager

Menzies Aviation

Responsible to handle and represents the whole company toward internal and external customers. Payroll of 102 staff members including others managers direct reporting to me.
Improved line maintenance services for Ramp services vehicles assigned to assist aircraft ground services.
Implemented annual budget and cost analysis in order to improve performance.
I implemented mandatory initial and recurrent training for all employees.
A labor general agreement with Union Representative, long time delayed, was reached under my term.

General Manager

Delta Airlines

Responsible for the whole staff under my direction, as well as the whole flight operations and commercial image of the airline toward our internal and internal customers within the airport community. Goal oriented manager complied and exceeded all yearly goals set for the station for the last 4 years of term. 04 times Chairman of AOC. I was successfully in charge for the start-up operations for two new stations within LA Division: Bogota (Colombia) and Liberia (Costa Rica). 03 times nominee to DL Chairman’s Club. Member of DL’s Corporate Menthes Program.

Station Manager

IUTIRLA

Profesor titular de las cátedras: Teoría y Técnicas del Turismo. Técnicas del Transporte. Mercadeo del Turismo.

Profesor universitario

Proactive Professional with over 30 years of experience in the Customer Services area, mostly focused in the Commercial Airlines and related business, like third party handling companies and Airport Authorities. I have builded a strong career in the management arena with cross-functional expertise in new business development, marketing and financial skills to carry on budget and planning, along with combining strong analytical skills with business wisdom to positively contribute to organization’s bottom-line : improve operations and increase profitability. Excellent interpersonal and analytical skills.
Now shifting into Maritime Transportation & Marketing area

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