CuraScript SD

Senior Account Manager

Strategic Sales Admin 

Sales Support Specialist

Customer Service

Craft Beverage Sales and Marketing

Presentation and promotion of craft brands throughout the Florida market.
Manage operations of public events, including set up/break down, execution and account relations.
Inventory management and administrative duties.

Marketing Promotions Representative

Convergys

Assist customers with troubleshooting their cellular phones in a prompt and professional manner. Handle high inbound call volume while maintaining accurate and detailed records. Utilize multiple software systems while providing excellent customer service.

Customer Service Representative

CuraScript, Inc. An Express Scripts Co.

Responsible for relationship expansion of existing accounts, generating new business and contact database building. Performed a variety of administrative duties including arranging travel, trade show facilitation, time management and general work related errands. Placed orders and cross sold additional products, processed credit requests, researched and resolved customer issues in a timely manner. Provided superior customer service to clients

Account Service Representative

Received inbound calls from customers. Maintained customer records by updating account information. Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Account Manager with over a decade of experience in the healthcare industry. Goal driven, high energy professional, known to consistently exceed established target goals. Effectively assesses challenges and implements strategies to maximize sales. Drive and perseverance to deliver quality in service and products. Offering an array of skills in sales, cross-functional collaboration, change of implementation, issue resolution, and pharmaceutical account management.

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