The Entourage

Since 2010, The Entourage has enabled tens of thousands of business owners to accelerate growth, build a business that works without them, and elevate every area of their lives.

We are Australia’s leading business coaching and training provider for 6, 7 and 8-figure business owners, and the country’s most recognised brand when it comes to paving the path forward for high-growth entrepreneurs. 

Over the past 12 years, we have transformed more than 3,500 businesses in over 150 industries, and generated more than $2 billion for our Members who paint the list of Australia’s fastest-growing companies and most successful business owners.

Growth Strategies, Capital Raising, Entrepreneurship, Business Development, Networking, Sales & Marketing Strategies, PR & Branding, Acquisitions & Exit Strategies, Business Growth, Operations, Executive Leadership, CEO Coaching, Entrepreneur Training, High-Growth Businesses, Sales Strategies, Social Media Marketing, Sales Training, Personal Development, and Business Education

Business Growth Advisor 

As Business Coaching Manager, I lead a team of Business Coaches across our 6 and 7- figure business growth program. Alongside delivering world-class learning and an exceptional experience for our 500+ clients, my primary responsibilities are achieving a range of core KPIs and departmental OKR’s ranging from retention, program engagement, generating new business revenue, program delivery to budget, event attendance and delivering internal performance coaching across the team.

Business Coaching Manager

Founded in 2010 by award-winning entrepreneur and investor, Jack Delosa, The Entourage is Australia's largest and most effective trainer and community for entrepreneurs.   

► 3500+ businesses transformed
► Across 150+ industries 
► More than $2 Billion generated for Australian businesses 
► Online and worldwide community of 470,000 
► 40,000 attendees at our events 
► Driven by Australia’s most passionate minds in business education

Business Coach

Smartpay Australia

Leaders in Business Payment Solution technology  

* Sales pipeline management.  
* Nurturing inbound B2B sales enquiries, web chats and emails to close.  
* Relationship building and ongoing sales support to customers via touchpoint strategy.  
* Ongoing client account management.  
* Cross-selling and up-selling of services.  
* Manage the sales process through sales CRM Zoho.  
* Client retention strategy management.  
* Dispute resolution.  
* Close sales and achieve daily KPI’s and quarterly sales targets.

Senior Sales Executive

AA Insurance NZ

AA Insurance is one of New Zealand’s most trusted insurers. 

* Inbound B2C sales role.
* Target driven with set KPI’s and performance targets.
* Customer support and account retention.
* Dispute resolution and escalation.
* Sales pipeline management.
* Proactively assessing customer needs and finding the best insurance product solutions.

Sales Consultant

Waterford Press Ltd

A multidisciplinary senior management position with oversight of operations, sales, production, HR, recruitment, and processes for a busy inbound/outbound media sales operation, leading a team of 20. Responsible for developing sales processes, budgets and targets to ensure the successful and profitable delivery of B2B advertising sales in a range of business and tourism publications and website.


* Development and implementation of a sales process and complete sales cycle for B2B advertising sales across multiple tourism and business publications. 
* Development of marketing funnels and distribution channels. 
* Established a sales team of 20 and implemented a consultative solution-based selling technique across the team. 
* Management of the publishing journey across multiple publications, meeting strict deadlines.  
* More than doubled the company’s total sales revenue from 2015 to 2020, landing over $2M+  in new business every year.  
* Delivered on budget every year and achieving the 40% profit margin.  
* Development of new products, including luxury travel magazines, websites and digital  marketing solutions.

Sales Operations Manager

Sales & Marketing Manager for premium New Zealand tourism guide and website: Go Travel New Zealand Magazine

Advertising Sales & Marketing 

Editor of premium New Zealand tourism guide and website: Go Travel New Zealand Magazine

Editor

Sales & Marketing Manager for premium pacific islands tourism guide and website: Go Travel The Pacific Magazine.

Advertising Sales & Marketing

Salescorp Marketing Solutions Pty Ltd

Prospecting sales leads for clients worldwide.
Blue-chip clients with multi-million dollar contracts, biggest client was InsuranceLine. 

* B2C outbound cold calling to generate funeral insurance leads.
* Built rapport quickly and navigated high levels of rejection to close multiple leads per day.
* Highly successful top  performer surpassing weekly lead target of 1.0 BPH, by consistently hitting 2.0 BPH. 
* The company sponsored my residency in NZ based on my performance.

Sales & Marketing Manager 

Apple

As a Specialist, I helped create energy and excitement around Apple products. 5 step sales approach with emphasis on matching customers with the right solutions.

* Advisory sales process with emphasis on solution selling. 
* Providing technical support to customers both in-store and via Apple Support.
* Running daily in-store workshops for the public to demonstrate Apple products.
* Cash manager for the store.
* Visual Merchandising and in-store product launch responsibilities.

Specialist

Halifax

Halifax is part of Lloyds Banking Group, the UK's leading financial services company that serves around 27 million customers.

* Delivering a comprehensive service to enquiring customers
* Managing a large number of incoming calls and emails
* Managing customers’ accounts
* Keeping a record of customer interaction and details of actions taken
* Communicating with internal teams to discuss sales targets
* Generating sales leads, building sustainable relationships

Client Manager

My Experience Overview
 
• 15+ years in inbound/outbound B2B & B2C sales as an accomplished salesperson and senior leader.
• Experienced multi-industry Business Coach.
• Proven Project Manager, creating and leading brand launches and developing marketing funnels.
• Operations Manager.
• Editor and Publishing Manager.
• HR and People Specialist with a passion for employee wellbeing. 
• Recruitment and training - experienced Sales Coach.
• FinTech, lead generation and consultative sales.
• Retail sales and management experience.

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