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Over 14 years of hands-on experience as a Purpose-Oriented, Sales and Marketing Professional in the Call Center Industry, furnishing outsourced solutions. Forward-thinker with a perspective on growth and risk mitigation. Firmly committed to optimizing Return on Investment for clients by enhancing efficiency and increasing both productivity and profitability for the company. Proven track record of Quota attainment, exceeding clients’ back-end prospect, and reducing customer acquisition costs. Resourceful problem solver with superb time management skills. Excellent response to short deadlines and high-pressure environments with innovative solutions. Outbound Marketing Guru guiding clients in determining their appropriate target market and monitoring their progress with modern web tools thus improving traffic-to-sale conversions. Works with a team to help companies build a brand, attract an engaged following online, partner with influencers, and establish a robust social media presence that translates into positive attention, leads, and customers. Developed and managed multiple successful marketing campaigns that yielded tailored compliant leads. Generated Leads utilizing an array of resources including permission-based email marketing, referrals, ad responses, and broad outreach. Responsible for supervising and scaling numerous call centers both on-shore and off-shore. Proficient in the administration of dialer systems such as VICIDIAL and FIVE-9, with the competence to troubleshoot software. Long-Time entrusted advisor and liaison for several DME companies and Pharmacies. Remarkable understanding of TCPA and HIPAA. Proactively identified and recruited top level personnel in the Financial and Healthcare industries. Dynamic Keynote Speaker available for any event in which visionary leadership or inspiration is a theme. Exceptional communication, interpersonal relations, managerial, and teamwork skills. Created a collaborative environment where individual input matters and having fun is mandatory. Impeccable work ethic. Uncanny Ability for turning negative press into positive branding. Evangelizes effective ways salespeople and entrepreneurs can find more qualified prospects, close more deals and make more money. Articulate and Passionate Copywriter Extraordinaire Phenomenal Motivator and Negotiator Master Closer Areas of expertise include: Real-Time & Aged Data Sales Lead Generation Investments Health Insurance DME Pharma MCA Telephone Sales Copywriting Sales Training/Team Building Call-Center Operations Public Speaking/Presentations Consulting
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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