Elangovan Perumal, PMP®'s Linkedin Analytics

★ An accomplished professional with a forte of driving business transformation ventures and enhancing operational effectiveness to achieve tangible outcomes. A skilled expert with over 16+ years of experience in Business Transformation, Customer Success, Digital Strategy, Pre-Sales & Business Operations, Agile Methodologies (Scrum and SAFe), Account Planning, Service Delivery Management, Account Management, Digital Assurance, Risk Management, Coaching & Mentoring, Cross-functional collaboration, Governance Formation & Implementation. ➤ WHERE CAN I ADD VALUE • Proven track record in driving business strategy, achieving objectives, and fostering tech innovation. • Developed lasting client relationships, advising C-suite executives, and ensuring exceptional client satisfaction. • Led successful global programs, proficient in Agile methodologies, ensuring project success. • Experienced in optimizing operations, enhancing efficiencies, and adept in financial management. • Demonstrated expertise in digital transformation, design thinking, and process optimization. • Successfully led growth-focused business transformations aligning strategies with technology initiatives. • Adept at providing strategic guidance, committed to continuous learning, and staying ahead of trends. ➤ Key Achievements • Led process optimization at Aureus Tech Systems, boosting operational efficiency and cost-effectiveness. • Introduced a unique employee productivity assessment system, incorporating monthly KPIs, and enhancing talent attraction. • Managed end-to-end operations at Aureus, establishing SOPs and ensuring industry-best practices. • Transformed high-performance teams, driving business expansion and delivering innovative solutions. • Established strategic partnerships at Aureus, positioning the company as a preferred technology partner. • Played a key role in delivering Microsoft technologies, BI, MS Dynamics 365, and Analytics solutions at IBM. • Oversaw a $12M Media Account at IBM Global Services, ensuring seamless service delivery. • Achieved high customer satisfaction and NPS at IBM, overseeing collaborations for 9.5 years. • Led diverse projects using Waterfall, Iterative, RAD, and Agile methodologies at IBM and Cognizant. • Recognized for leadership and communication skills, engaging with senior management across clients. • Earned various IBM Digital Badges, highlighting commitment to continuous learning and professional development.