Pontificia Universidad Católica del Perú

Product Manager

Teleperformance

English Interactions Expert

Pontificia Universidad Católica del Peru - PUCP

In-House Services Coordinator

Interbank

Retail Banking Specialist

Digital  Entrepreneurship

Founder

Creditas

Procurement Specialist

dr.consulta

Budget

Customer Service Supervisor

Assistant Manager

AIESEC no Brasil

Match Manager

Norky's

- Increased sales up to 300% more than previous management as a result of enhancing products and  introducing a customer service culture and different management methodologies;
- Increased number of new customer's visits 60% through a major product improvement and establishment of customer service culture; 
- Increased productivity 50% considering optimization work scales;
- Reduced costs 10% through supplies optimization and efficient supply chain management;
- Outpaced expectations by exceeding fulfilment sales, costs and productivity goals.

Business Manager

With over ten years of international experience improving business performance. Making customer experiences turn brand fans' stories, which satisfaction, over 94%, rewards companies and allows them to strengthen and expand their mission.

Contribution . Innovation

Taplio

Eliana Diaz's Linkedin Analytics

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Taplio

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Eliana Diaz's Linkedin Analytics