Microsoft

Working closely with the C levels and top business and technology executives to build their strategy for a successful digital transformation centred around customer experience and next generation banking and financial products/services.

Abu Dhabi Financial Sector Manager

Managing the sales and pre-sales execution across the enterprise commercial segment in Bahrain covering the top industry accounts in: Oil & Gas, Airlines, Manufacturing, Telco and Financial Services. 
Develop, nurture and maintain strategic client relationships primarily at CxO, SVP and VP levels. 
Define the segment strategy for account engagement, orchestrate the relationships both internally and with external partners around strategy execution and profitable revenue attainment

Enterprise Commercial Sector Manager - Bahrain

Managing Microsoft Dynamics Business (ERP & CRM) for Bahrain, Oman and Kuwait across all industries with focus on financial, manufacturing, supply chain, and Government (Transportation, defense, justice and digital policing). Developing business specific solutions, integrating between the different components of Microsoft solution stack, emphasizing on collaboration, BI, Big Data and mobility. Achieving 20% market growth YoY

Solution Specialist - Microsoft Dynamics

Blockchange

Advisory Board Member

Brinc MENA

Startup Mentor

Oracle

Managing the sales of Oracle CRM, SRM and E-Commerce platforms covering the central and eastern region of Saudi Arabia, mainly focusing on the manufacturing, retail and distribution industry (MRD)

Oracle products include Siebel CRM, Fusion CRM, Vitrue, ATG and Endeca

CRM Sales Manager

Netiks International sal

Responsible for developing and implementing the sales strategy for Netiks product range such as:
- Internet and Mobile Banking
- Internet and mobile trading platforms 
- Risk Monitoring System 
- Customer Relationship Management (CRM)
- Business Intelligence (BI)

Senior Sales Executive

Lighthouse ME

After a successful start and a growth in the dynamics Sales Pipeline, GTS Microsoft division was moved under a newly established company – Lighthouse ME.

Duties:
- Handled the sales of Microsoft Dynamics business solution family (AX, NAV, GP, CRM and RMS). 
- Managed local and regional Markets in the MENA region. 
- Managed Building solution verticals targeting market niche.
- Handled the communication with local and regional Microsoft offices and partners
- Analyzing Business Requirements and Documentation.
- Identifying as-is and to-be Business Processes


Achievements:
- Established a business relation with a major Microsoft CRM partner to provide additional CRM functionalities and solutions for specific markets such as insurance, banking and real estate.

Account Manager

Global Technology Solutions

Joined GTS, Oracle & Microsoft partner, and contributed in the growth of its newly established Microsoft Business Solution division and was responsible for the direct communication with Microsoft Lebanon. 

Duties:
- Developing the sales of Microsoft Dynamics business solution family (AX, NAV, GP, CRM and RMS) as well as Oracle J.D. Edwards and Oracle Database. 
- Analyzing and segmenting the Lebanese market. 
- Managed Building solution verticals targeting market niche.
- Gap Analysis and Documentation
- Contracts and License preparation and pricing.

Achievements:
- Helped establishing a strong pipeline for GTS in the business lines of banking, insurance, construction and manufacturing within the Lebanese market

Account Executive

I.M.S

Duties: 
- Developing the business by creating verticals and managing the cross-selling and up-selling.
- Studying and analyzing new markets for possible penetration.
- Conducting high level business assessments and preparing related presentations and documents.
- Promoting new business solutions.
- Building and maintaining excellent customer relationship.

Achievements: 
- Contributed to the development of the Mobile Sales solution developed by IMS and fully integrated with        MS Dynamics GP.
- Prepared and conducted multiple seminars targeting the financial and pharmaceutical sector.
- Built a complete business and marketing strategy to promote and sell Maximo advanced asset management solution from IBM for the financial, oil, and energy sectors.

Sales Executive

Lunasat

In collaboration with the CEO and COO, I established the hardware department to manage Lunasat international supplier base and Lunasat main warehouses (Lebanon, Iraq and Dubai). 

Duties:
- Managing suppliers and negotiating business contracts and agreements
- Handling Sales Department requests 
- Responding to RFPs and tenders
- Advising on forthcoming VSAT and Telecom product developments
- Handling the shipment and delivery of hardware

Achievements:
- Fully established the business process of purchasing, delivery and receiving of products
- Introduced the company to new African markets (Nigeria, Uganda)

Hardware Department Manager

Duties:
- Contacting and searching clients in Africa and the Middle East (mainly Iraq).
- Developing and maintaining relationships with customers.
- Negotiating agreements and closing sales.

Achievements:
- Became the top producer within the sales department

Terranet

Corporate After Sales Engineer

Customer Care Engineer

With over a decade of experience in the Financial Sector, I help leading financial institutions in the region achieve their digital transformation goals and leverage the latest technology and innovation trends. 

My credentials include an Open Banking and Platforms in Finance Specialisation and a Microsoft & Accenture: Digital Transformation by Financial Services certification, as well as advisory and mentorship roles at Blockchange and Brinc MENA.

As a passionate advocate of fintech and blockchain innovation, I have extensive knowledge and experience in emerging domains such as NFTs, Metaverse, DAOs, and Web3. I collaborate with startups and fintechs to create value-added solutions and partnerships that enhance customer and end-user experience, foster synergies, and drive progress. 

I also have a proven track record of orchestrating and closing large and complex deals, leveraging my advanced negotiation skills and strategic mindset.

Taplio

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