Teleperformance

-Managing the team and ensuring their performance meets and exceeds standards set by the company and the client providing the project. 
-Creating efficient root cause analysis and action plan to ensure diving into issues that might appear and driving them towards the resolution. 
-Helping team members to grow professionally and personally by by assisting them through their path of developing the skills and career. 
-Administrative tasks during the day to ensure that every KPI of the business is met within the day and has continuous improvement. 
-Communicating with other departments via email to ensure tasks are completed within deadlines.

Operations Supervisor

Pluto.al

-Designing responsive websites using Wordpress, Wix and Shopify.
-Tailor content for the website.
-Cross platform integration/Facebook Pixel, Google Analytics Pixel Google My Business.
-Handling clients requests and ensuring the work is delivered on time.

Web Designer

Royal York Property Management

-Implemented ideas to rank the website higher in Search Engine Websites. 
-Managed Google, Instagram and Facebook ads.
-Coordinate with the team in Canada for managing the Social Media Sites through implementing ideas, captions, and minimal designs. 
-Ensuring the Web Page has a balance between functional and aesthetic design. 
-Maintained brand consistency throughout the design. 
-Audited the work of Marketing Coordinators.

Marketing Specialist

ACC Tirana

-Conducted surveys for big international organisations.
-Ensured the form was reported and conducted complying with the guidelines.
-Handled B2C& B2B campaingns within deadlines

Market Research Consultant

Experienced Operations Supervisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in WordPress, Digital Marketing, and Design. Strong operations professional. 

Taplio

Elio Muho's Linkedin Analytics

Elio Muho

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Elio Muho

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Elio Muho's Linkedin Analytics