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Elisa Ross

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Accomplished business professional with 10+ years of experience, motivated to transition from Customer Service Representative back into Marketing. Prior role at Polygon US Corporation I was a Marketing & Sales Associate responsible for National Administrative support by coordinating global logistic itineraries, creating purchase orders and reconciling purchase for show swag, collaborating with suppliers to assist with orders and managing collateral. Partnership with offsite vendor to arrange training for lead tools, as well as field leads to Business Development Specialist. Responsible for managing digital documentation, creating e-blast content via Constant Contact, as well as collaborating with The Director of Marketing and Graphic Design to create the annual report. Transitioning into Inside Sales Representative responsible for using Lead Tools, Cold Calling, LinkedIn, Google and other resources to generate leads for Business Development. Instrumental in locating and creating partnership with Alliance for the Obama Library in Chicago, Ill. Additionally the Business Development associates in Georgia by locating and creating partnership for business with Tyson Plants. Marketing & Sales Email: [email protected] Update website in coordination with Director or Marketing. Sustain brand standards for marketing collateral. Maintain marketing materials, including digital files, graphics. Develop effective relationships with customers, graphic designer, colleagues, suppliers and various user groups that reflect and support company core values and meets or exceeds the customer's expectations. Actively participates in industry, client and community relations to enhance company image. Manages and coordinates key administrative task (maintained scheduling of meetings, trade show events, hotel accommodations, lunch and learns, files and respond to correspondence.) Sorts and distributes offsite/site mail, completes expense reports, and other correspondence and reports, office/site filing, monitors and orders supplies. Attend production meetings to obtain information to furnish updates to internal and external customers. Proficient with all software programs (e.g. Microsoft products suite) CORE COMPETENCIES: • Knowledge of project management and internal company systems • Excellent Interpersonal Communication • Meets critical deadlines • Knowledge of Excel and Word • Team Collaboration and Collaboration • Familiarity Slack, Asana, Hubspot, SAP, MXP • Outstanding Customer Service

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