GROW Mentoring

Mentee

Novacroft

I work for their client, Transport for London, in maintaining detailed product knowledge to advise customers competently and expertly. I apply correct hold and transfer procedures, consistently keeping call times within the timeframe target. I respond to a high volume of customer requests daily concerning oyster schemes. This also entailed setting up customer accounts, inputting orders and processing payments.

Customer Service Agent

I work for their client, University of Bradford, in conducting interviews with international students applying for undergraduate and postgraduate programs. My role involves assessing candidates’ suitability and readiness for academic life at the university by evaluating their academic background, English language proficiency and motivations for their chosen field of study. Additionally, I provide guidance to applicants throughout the interview process, helping them feel confident and prepared.

Interviewer

Bridging Barriers

WCAN

Member

Aspiring Solicitors

Consisting of attendance in Aspire webinars and tutorials, and also first priority in bespoke firm insight days with AS' partner law firms. This also included attending commercial awareness workshops and their Virtual Diversity Law Fair.

AS Aspire Programme 2023

Bright Network

SEO London

10,000 Black Interns

Reed Smith LLP

Insight Day

Mayer Brown

A dedicated and hardworking LLB graduate, currently seeking a professional career within the legal industry. With over 4 years experience in customer-centric roles, I have attained the ability to work timely and effectively whilst maintaining other commitments. I hope to further develop my abilities through internships and vacation schemes, with the hope of finally putting them to use as a trainee solicitor.

Taplio

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Taplio

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