Marks and Spencer

•	Independently handled operations in a busy café, including opening and closing duties, stock counting and weekly ordering
•	Gained expertise in roasting and grinding practices, milk steaming, pouring and latte art
•	Represented the M&S brand and developed an extensive knowledge of M&S products, offering tailored suggestions based on customer preferences 
•	Followed strict food safety and hygiene procedures and communicated allergen information to customers 
•	Boosted sales and customer engagement by building rapport with regular customers and upselling seasonal products

Barista

Trinity International Education (TIE)

•	Used creativity and critical thinking to design and teach engaging lessons to diverse groups of teenagers
•	Independently led group visits to places of interest across London and planned and delivered evening activities
•	Ensured safeguarding of students and addressed any concerns
•	Provided regular, structured feedback to the management team, to ensure a positive experience for students

EFL Teacher and Activity Leader

Cambly Inc.

•	Delivered individual lessons to adult students learning English as an additional language, adapting each lesson to the student’s level of ability
•	Created a positive environment where the student was encouraged to try out new skills

Online English Teacher

Department for Work and Pensions (DWP)

•	Personally responsible for providing one-to-one advice and support to 120 Universal Credit claimants on a weekly basis
•	Assessed claimants’ work readiness by identifying their individual strengths and helped them to set realistic goals and acquire relevant work-related skills
•	Handled frequent high-pressure situations with respect for customers’ sensitivities while maintaining a focus on primary objectives
•	Established a professional network with external training providers, charities and local support agencies to signpost customers to additional help
•	Established an efficient diary system to ensure that appointments were appropriately timed and that tasks were prioritised, particularly when decisions were time-critical
•	Documented each appointment clearly, accurately and concisely to enable easy reference

EO - Work Coach

AuPairWorld

Au Pair for three consecutive summers, responsible for two young children.

Au Pair

Au pair in Paris, 10. Responsible for four children, aged 2-12 years.

I am an Organisational Psychology student looking for full-time job opportunities for 2025. I have proven success forging professional relationships with individuals and groups from different cultures and backgrounds and will be seeking a role where I can apply my administrative and interpersonal skills to match organisational and individual needs.

Taplio

Ellen McNeill's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Ellen McNeill's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Ellen McNeill's Linkedin Analytics