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I am an experienced and customer-centric business development leader having over 15 years of experience in pharmaceutical sales, marketing and business development with proven results by providing leadership to sales teams to drive business expansion through outstanding customer service and sales excellence. My expertise lies not only in field sales management to resolve performance gaps and drive business growth but also in establishing robust team cultures and initiatives that prioritise customer experience to ensure the customers feel engaged throughout their journey with the business. I'm deeply passionate about ensuring excellent outcomes in all facets of business from planning through the after-sales processes to ensuring positive experiences in the sales journey for customers with a leadership approach founded on strong work ethics, empathy, team collaboration and values of accountability. I thrive in environments where I can provide guidance to teams and motivate them to achieve positive value-adding results which are in keeping with the business objectives and company brands.
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