Axalta

Salesforce Business Analyst

Nav Technologies, Inc.

• Expertly customized Salesforce and Sales Cloud by creating custom objects/fields, page layouts, validation rules, flows, and changesets to align with business needs.
• Analyzed, cleaned, and manipulated data to support sales operations, streamline processes, and enhance overall productivity. 
• Successfully leveraged data import tools Dataloader, Data Import Wizard, Workbench for seamless mass data uploads and management.
• Efficiently conducted comprehensive user administration: creating/deactivating users, assigning permission sets, and configuring sharing rules.
• Effectively eliminated duplicates with Demandtools, freeing up to 20% of storage and significantly improving data integrity.
• Conducted rigorous QA testing to ensure optimal performance and functionality of Salesforce implementations.

Salesforce Admin

BRIO

• Conducted QA testing on the Salesforce interface and produced UAT scripts for end users to test.
• Created and maintained reports and dashboards to track data quality and integrity for client visibility.
• Implemented enhancements, rolled out new features and maintained a clean and efficient user interface.
• Developed and customized custom objects, fields, page layouts as per business need. 
• Successfully created merge tags and generated document templates for client using Litify’s docrio.
• Involved in implementing automation: Process Builder, Flow to eliminate repetitive tasks.

Salesforce Administrator

Scurry County Museum

•	Used data import wizard to import clean data into Salesforce Org.
•	Performed user & administration training sessions for client to utilize Salesforce and respective application.
•	Configured custom fields, page layout, sandboxes, duplicate management, changesets in Org.

Imago Dei Middle School

• Reviewed specifications, diagrams and communicated deliverables with the client.
• Developed picklist fields and applied the appropriate values and mapped fields within the application. 
• Prepared partial sandbox for developing and testing features to ensure feature properly functions.
• Implemented Batch gift entry to execute multiple data entries which resulted in 50% faster inputs.

An experienced certified Salesforce professional who has the knowledge and hands-on experience with the Salesforce Platform worked with attorneys, sales, customer success, and other teams. 

Highlights from my Salesforce experience include working in multiple client orgs at a consulting firm, non-profits, fintech, and chemical manufacturing. 

How I can help you! 

- Salesforce Customization: From creating custom objects, fields, record page layout, and creating actions.
- Data Management: Keep data clean and organized for accuracy. Create comprehensive reports/dashboards.
- User Administration: Create/Deactivate/Freeze users, assign permission sets, and sharing rules.
- Quality Assurance: Assuring functions are working as expected. 
- Automating Business Processes: Make your process run more efficiently. 

Let me assist you by enhancing your Salesforce process.

✉️: emon.systemizepro@gmail.com

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