Lexitas

Lexitas offers an array of services including local and national court reporting,  medical record retrieval, process service, registered agent services and legal talent outsourcing.

Account Executive

CBIZ

We offer coverage by the best carriers in the industry, which means better options, value and price for you. We take the time to build strong client relationships that allow us to recommend and design creative plans to transfer or lessen your risk.

Business Development Representative

U.S. Legal Support

As part of a collaborative sales team, I focused on building relationships with Fortune 500 Companies, Law Firms, and Insurance Carriers. This involved identifying decision-makers, arranging meetings, and maintaining product knowledge. I also managed our CRM system (HubSpot) to track progress towards our goals. Overall, I played a key role in driving business growth and expanding our market reach.

Sales Development Rep/Inside Sales Rep

Ricoh USA, Inc.

Managed the daily operations of the Copy Center and Mailroom Operations for Baker Hostetler (national law firm). Provided superb customer service and worked to ensure a smooth and comfortable culture. 

•	Prepared conference rooms for depositions, meetings, presentations, and mediations. 
•	Coordinated delivery of legal documents to courthouses, opposing counsel, and experts prepared 
        for trials, mediations, depositions, and document reviews.
•	Worked with Office Administrators, Senior Partners, Associates, Paralegals and Legal Secretaries. 
        Built positive relationships with all co-workers and outside vendors.
•	Met quality and deadline standards through the effective use of job scheduling practices.
•	Handled formal contact with the customer, ensuring the achievement of targets for Audit and 
        Deadline compliance.
•	Managed employees by clearly communicating job expectations, training, coaching, and evaluating 
        work to increase their work output and quality. Motivated employees by recognizing their 
        accomplishments.

Site Manager II (BakerHostetler)

Professional Litigation Support

Oversaw the production facility (print, copy/scan, electronic projects). Led a team of 3 employees in production. Assisted with eDiscovery projects. Assisted the sales team win new clients. Managed current client accounts, upselling additional services.

Production Specialist/Customer Service Specialist

Ricoh Americas Corporation

Provided litigation support (print production, document delivery) in an extremely fast-paced environment. Helped manage accounts and projects.  Selected as a 2016 Emerging Leader and held a seat on the Ricoh North Florida Safety Council.

Sales/Service Support Representative

Clayton & McCulloh, P. A.

Identified and assisted with the development of future clients and business relationships for the law firm. Sales and customer service position, including the planning and organizing firm seminars, and facilitating business development functions to bring in new clients.

Public Relations Representative

Digital Legal Services

•	Provided superb customer support for corporations and law firms seeking document management and litigation support services for courtroom use.
•	Assisted in the litigation process for high-profiled law firms as a point of contact for any assistance needed.
•	Responded to customer inquiries via phone, email or fax and tried to upsell and bring in any additional revenue possible.
•	Assisted with document imaging, document coding, and producing digital and/or hard copy documents for clients to ensure prompt attention.
•	Periodically assisted with medical record retrieval services to bring in additional revenue.

Production Specialist/Customer Service Representative

Indigo Document Services, Inc.

•	Communicated with clients to establish their specific needs for orders.
•	Led a team of 4 employees to ensure exact specifications were met for each client order.
•	Handled the document imaging, document coding, and producing digital and/or hardcopy documents for clients.
•	Provided follow up phone calls and assistance to all orders to ensure the order was completed to the client's satisfaction.

Customer Service Representative/Production Specialist


I am passionate about building strong and lasting relationships with law firms, corporate legal teams and insurance companies providing them with exceptional customer service and litigation support. I have a deep knowledge of the litigation process and the challenges and needs of law firms and corporations. My goal is to help clients assess and achieve their desired outcome

Taplio

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