N-able

-Facilitate the partner experience through data-driven research with an investment in efficiency and growth of partner's business.
-Lead strategic business reviews and high-level business conversations to promote goal setting and expansion in the partner relationship and portfolio management.
-Use data and relationships to expand product knowledge and increase the lifetime value of the partner while mitigating churn.  
-Facilitate projects and communications across departments to actively problem solve and increase process efficiency

Partner Success Manager

Global Knowledge

•	Drive sales goal of over 2 million for 4 states through enterprise, prepay and public offerings while increasing spend by over 200% from previous year
•	Develop strategic business plans and coordinate business reviews to increase client usage and satisfaction for sales team
•	Manage the entire customer lifecycle while collaborating with other departments to establish new clients or grow previous opportunities.

Account Executive

•	Train and mentor new hires to master product knowledge and sales process
•	Facilitate events and set clear team goals to increase morale and exceed metric production 
•	Lead development for sales team to meet or exceed quota through coaching, mentoring and 
        workshops while also maintaining own sales quota and territory management

Team Lead

-Help facilitate training initiatives for businesses to better serve their customers, encourage growth and develop their workforce to expand and achieve their business goals.  
-Manage customer and business accounts to ensure personal and professional development
-Prospect and Negotiate sales terms throughout organizations to align with development goals and facilitate effective planning and budgeting

Senior Account Manager 

Account Manager

USA Ultimate

•Planned and coordinated sectional tournament, while also recruiting teams from the 
North Carolina Section
•Official liaison to the regional and national organization for bids to club championships
•Lead and Facilitated all tournament activity before, during and after play to manage team experience

NC Club Sectional Coordinator

●	Manage customer accounts to prospect for new and resale opportunities.
●	Foster and establish long lasting customer relationships for current and future business.
●	Negotiate contract terms and facilitate activation of system while ensuring customer retention and referrals.
●	Manage transaction from first call until the end of customer relationship.

Account Manager and Resale Consultant

Weatherby Healthcare

•	Negotiate the recruitment, interviewing, hiring and assignment of physician for placement with new and existing clients.
•	Negotiate contract terms with physician and clients to extend offers.
•	Ensure completeness of assignment related tasks including travel, housing, payroll, licensing, privileging and credentialing.  
•	Establish and maintain a rapport with physician or client to encourage long term working relationships.

Pulmonary and Critical Care Consultant

Capital Area Soccer League (CASL)

•Assisted during all event preparation, facilitation and follow up for CASL events
•Assisted with sponsorship recruitment and integration throughout season
•Assisted with establishing marketing objectives and facilitation to achieve overall CASL business objectives.

Marketing and Event Management Intern

East Carolina University

Teacher of Lifetime Physical Activity and Fitness

•Plan and coordinate schedule and lectures for each semester
•Participate in continuing education training
•Evaluate and mentor new teachers
- Taught students how to be healthy and physically fit for the rest of their life

Graduate Teaching Assistant

Winterville Parks and Recreation

•Plan programs, finalize schedules and plan special events
•Assist in renovations and upkeep of park grounds
•Market and advertise to the community while increasing sponsorship.

Recreation Programs and Facilities Intern

Sports Connection, Greenville Parks and Recreation

Greet customers and assist them with throughout their activity in facility
Plan and facilitate special events
Assist in facility inspections and maintenance

Customer Service Representative

Experienced Partner Success Manager with a demonstrated history of working in with SAS & customer success. Skilled in Customer Success, Sales, Marketing, Team Building, and Management. Strong customer experience professional with a Master's degree focused in Sports Management from East Carolina University. 

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