Chore

I partner with CEOs and company leaders to quell the chaos, organize and manage their back office operations.

Operations Partner

Collective Commons

The Swiss Army Knife of professional support in human form. I do both contract work as a fractional business executive for CEOs, Founders, and other C-level executives, as well as coaching and consulting for individuals and groups.

+ Establish trusting relationships with clients and serve as a trusted sounding board, strategist, and advisor 
+ Develop a comprehensive understanding of business and systems in order to generously contribute while optimizing for increased efficiency, satisfaction, and positive change 
+ Tech, organizational and communication wizardry of quickly learning skills to help get projects and goals across the finish line
+ Effectively anticipate needs and proactively prevent future issues for exceptional experience design
+ Provide a secure sense of rich support throughout all seasons, especially during challenging and/or transitional times
+ Agile adaptation and ability to shift focus as needed to maximize time management and project success
+ Cultivate, nourish and encourage growth, diversity, inclusion and healthy company culture spanning all aspects or areas
+ Plan, execute, and host external and internal company events, including VIP dinners, industry expos, team-building workshops, employee retreats, both in-person and virtually
+ Pair empathetic, yet objective listening with goal-focused curiosity to facilitate meaningful exploration and experimentation

Fractional Executive Business Partner

MONQ

+ HR Business Partner and C-Suite/Leadership Team Partner who consistently strategized, executed, and nurtured support systems, processes and programs across the company that drove engagement, performance, and satisfaction, both internally for employees and externally for partnerships, vendors and customers. 
+ Created and hosted impactful employee engagement days and team-building activities, including community service/outreach, health and wellness education, personal development opportunities, and company-wide future visioning. 
+ Strategized and delivered key people processes, implemented DEI initiatives and procedures, trained staff, and created communication and marketing deliverables for new product launches. 
+ Designed meaningful experiences within efficient processes in areas such as: retail partner onboarding and ordering, new employee onboarding and training, departmental structure and communication strategy.
+ Producer for creative team's in-house product photography, video, and marketing materials.

Director Of Special Projects

Joined this health and wellness start-up amidst a hypergrowth year to facilitate, support, and generate continued growth and meaningful expansion.

+  Partnered with Chief Integrations Officer to create MONQ Company Stores - a completely custom-designed retail kiosk with multiple AV product testing stations. Nurtured the evolution of a single sketch into fabricated structures, set up multiple SaaS platforms and created processes and structures for a completely new facet of the company, hired and trained team of product consultants, and achieved profitability after three months of operating.
+ Developed and oversaw our newly launched customer loyalty and retention program.
+ Restructured a stagnant 10K+ Brand Ambassador program into a mutually beneficial partnership between the brand and our customers.
+ UI/UX and creative direction on new sales and resource portal of existing website for our retailers.
+ Brand management, content creation and creative direction on all internal, external, vendor and customer-based marketing and sales materials.

Division Partner - Integrations

Midwest Communications, Inc.

When South Central Media was acquired by Midwest Communications, I was asked to stay and shift my experience into a director role within this multi-market radio broadcasting company.

+ Managed local market's (3 radio stations) digital sales and inventory while interfacing with parent company and throughout its 18 markets
+ Trusted advisor to leadership team and collaborator for creating external and internal events, branding, marketing, social media management, sponsorship sales
+ Advocate for clients, team, and partners while cultivating dynamic relationships and designing more meaningful people experiences throughout all facets of the company

Director of Digital Sales

South Central Media

A cross-company role working between two sister companies - a digital marketing agency and radio station cluster to design, provide and sell effective, full-service marketing solutions. 

+ Trained radio sales staff about our full-service digital marketing products provided by our sister company, South Central Digital
+ Taught clients how to use their new services and make the most of their investment
+ Produced specialized marketing strategies to solve client needs
+ Ensured client and account manager satisfaction with advertising efforts while delivering trackable analytics and outstanding ROI
+ Partnered with sales team to grow account list and increased sales by 30% in first year

Digital Marketing Consultant

School of the Legends

The ultimate team player at an officially licensed NFL Players Association partner tech start-up. Designed to be a unique way to connect NFL Players with fans, I worked directly with internal teams as well as externally with professional athletes, investors, and vendors as the liaison for every piece of creative material, which we created 100% in-house. 

+ Creative Department Manager (team of 10+ graphic designers and web developers) on all projects and daily operations
+ Collaborate across all departments as the representative and liaison for the creative team
+ Encourage, motivate and ensure team meets all deadlines, including a full website rebuild, custom app development, multiple marketing and product launches, etc., through assisting with graphic design, writing content, creating presentations, etc.

Executive Business Partner to the Chief Creative Officer

Billy Block Corporation

Right hand to one of the Nashville music industry's hardest working champions. Billy Block was a one man force to be reckoned with who hosted a weekly radio show on Sundays, produced a weekly 5 act musical showcase, managed up and coming artists, put together bands and recording sessions with ease and was the go-to producer for a number of local, national and global musical events. The man never stopped, and so by default, neither did I! Scope of work included:

+   Entrusted with being the main point of contact and communications on behalf of President for all projects
+   Built events from the ground up. Creatively and successfully crafted unique experiences for the company's clients, including:
- - Talent booking for a 2 week grand opening concert series at two local Best Buy Musical Instruments locations
- - 10 day live music event at Tennessee State Fair
- - HealthSpring's Senior Stars - an annual talent competition for senior citizens with a final event for the 10 finalists at the Ryman auditorium for finalist
- - Stage manager for Jack Daniels Birthday Bash at the distillery
+   Editor and creator of monthly 20 page Billy Block magazine
+   Artist and vendor relations
+   Website, social media, and digital identity management
+   Chief of Everything Else, which included picking up any responsibility the President needed to delegate - office management, business correspondence, general office management and accounting, etc.

Executive Business Partner to the CEO

Will Hoge Touring

Diverse responsibility set including daily operations management and logistics for band/crew of 9 on national bus tours, online and on-site merchandising sales/fulfillment, point person and liaison for touring operation with venues, management, press, etc.

As Merchandise manager I maintained inventory of merchandise, created weekly reports, directly handled customer sales and transactions and provided valuable input and feedback regarding the needs of the company to management.

As Tour Manager I acted as the liaison between the artist/band and venues, media, and various levels of management. Scheduled press, organized tour details, advanced shows, handled artist payment from venues, maintained daily and weekly financial reports, coordinated travel plans, and managed daily activities of band and crew on tour.

Merchandise/Tour Manager

Skin Care Associates

Delivered outstanding patient care and assistance while also developing and executing a process to digitize paper records into a digital format.

Office Assistant/Receptionist

Monroe Ear Nose & Throat

Developed professional communication and people skills at an early age (14) through daily interaction with a spectrum of personalities and challenges while adhering to strict medical policies.

Front Desk/Physician Assistant

Seasoned Business Partner and Executive Assistant with 14 years experience of partnering with C-Suite execs in the tech, healthcare, entertainment and e-commerce industries to maximize resources and smash goals. As a dynamic People pro my track record of exceptional service and passion for continuous improvement includes experience working and coordinating across a wide range of business functions, including Communications, Creative, Marketing, Operations, HR, Sales, Customer Engagement, Brand/Content, and more.

Naturally inclined to learning and helping others, it’s no surprise that I love to pick up a new skill or software in a pinch, jump in on ad-hoc projects and strategize to keep things moving forward. 

My superpowers include: 
✧ extraordinary emotional intelligence and communication skills that make it easy for me to collaborate with virtually anyone
✧ an uncanny ability to balance attention to the smallest of details and the 30,000 foot big picture simultaneously
✧ keeping all metaphorical plates spinning while surfing chaos with a joyful attitude

I’m a “get it done” jack of all trades who thrives partnering with powerhouse individuals on a mission to make big impacts. Please message me if you are looking to connect with a proven team builder, trusted advisor, creative collaborator, executive consultant and effective change agent.

Certified Professional Coach | Radiant Coaches Academy (2019)

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