RevGenius

Member

LUMINX

Developed AI-powered SaaS tools that reduced conversion cycles by 25% and enhanced operational workflows by 30%.

Led a team of 20+ professionals, emphasizing collaboration and accountability to deliver high-quality results.

Established investor funding to expand product offerings, refining solutions to align with industry trends.
Increased beta client revenue by 20% through the implementation of data-informed sales strategies and process automation.

Partnered with providers to integrate CRM systems, AI analytics, and cloud infrastructure, creating scalable and robust solutions.

Established a client retention framework, achieving a 90% retention rate by prioritizing effective service and solution delivery.

Founder & CEO

U.S. Chamber of Commerce

Tesla

Improved customer satisfaction scores (CSAT) by 15% through the introduction of personalized support systems and streamlined processes.

Achieved a 99% on-time delivery rate by collaborating with sales and operations teams to optimize workflows.

Enhanced customer retention and referral rates by 20% through targeted referral-based marketing efforts.

Oversaw delivery operations from start to finish, ensuring adherence to service level agreements (SLAs) and customer expectations.

Customer Success Manager

Ranked #1 in Hawaii and nationally recognized in Tesla’s "100 Club" for exceeding quarterly sales targets with over 130 orders (target: 70).

Improved sales by 80% through consultative approaches and personalized client solutions.

Maintained customer satisfaction scores of 90–100% for eight consecutive weeks, driving repeat business and long-term client relationships.

Conducted team training sessions and shared best practices, improving team performance across multiple regions.

Sales Executive

Leadership in SaaS development and AI-driven technology integration, delivering measurable business outcomes through strategic solutions. Spearheaded projects that improved client efficiency by 30% and increased beta client revenue by 20%, utilizing expertise in AI integration, CRM systems, and operational workflow optimization.

Managed cross-functional teams of 20+ professionals, secured investor funding, and aligned product offerings with market needs. Designed scalable solutions to address complex business challenges, achieving a 90% client retention rate through tailored strategies and exceptional service delivery.

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