Dr. Erlin K.'s Linkedin Analytics

With over nineteen years of experience as a Business Transformation Leader, Erlin has a proven record of maximizing customer value and delivering operational excellence through re-imagined process design and innovation. 🔸 In her current role at Principal Financial Group as the Director of OPEX and Transformation Office, Erlin leads the Benefits and Protection (B&P) space, focusing on large-scale strategic efforts within product offerings, strategy execution, servicing differentiation, and optimization in the industry. 🔸 As a Lean Six Sigma Master Black Belt and a Doctorate in Philosophy (Ph.D.) in Organizational Behavior, Erlin leverages her deep expertise in behavioral and social science, data analysis, and process improvement to identify and implement innovative solutions for organization effectiveness, robotics, and AI, advanced re-skilling, process mining, and hyper-automation. 💰 Over her career, Erlin has achieved over $10 million in efficiency gains by cutting out non-value adds and reducing touch points in high-volume and critical processes. ✨ Erlin’s exceptional leadership facilitation and negotiation skills have yielded positive results in Influencing Senior Leaders to Front front-line managers to adapt to change. ✨ Global Leader 🌎 Driving Success in US, Canada, Mexico, UK, Philippines, India 🔸 Creative Thinking Facilitator 🔸 Reimagining Product & Service Offerings. Strategy Facilitator in Lego® Serious Play ® ✨ Inclusion Champion ✨ Thriving in Ambiguous & Complex Environments 🔸 Innovation Expert 🔸 R&D Labs across Industries: ✅ HP | Imaging & Printing | Back-to-School Combo ✅ R&D Innovation Lab | Heat Mapping for Hotel Air & Car Booking ✅ Avon | Product Sales & Service Innovation ✅ Verizon Wireless | Retail Service Innovation for NPS Improvement ✅ Banking | Large-Scale Mortgage Process Innovation & Transformation ✅ Insurance | Group Benefits | Out-of-the-Box Onboarding 🎙️ International Motivational Speaker 📚 Author of "Happy in Your Skin - Is Rafa Different?" Author of “I Love Curry and I’m Not Sorry” - Award-winning Children’s Book Author. ✨ Award-Winning Professional 🏆 2024 ATD Influencer of the Year 📰 Featured in Yahoo Finance, Billion Success, Real Simple Magazine ✅ Recognized as the Business Record Fearless Leader in Des Moines 🔗 Connect with Erlin: https://www.linkedin.com/in/erlin-kakkanad/ #Innovation #CustomerCentricity #Leadership #DiversityAdvocate #Author #Speaker #BusinessTransformation #Recognition