Developed and managed multiple programs focused on supporting education solutions consultants with pre- and post-sale function by building strong customer relationships, driving training consumption, and enhancing total customer experience.
Managed CE Default Audit Testing on monthly basis for pre-launch / steady state, ensuring all training models defaulted within Direct Express (DXP) and channel Express (CXP).
Managed, developed and planned Cloud Acceleration Program (CAP), executing program’s operations and logistics, implementing strategies with Canadian vendor to design cover package, coordinating warehouse storage and distribution of packages to training classes worldwide, working diligently to keep cost low and managing all phases of importing cloud flash drives from Germany and China, working closely with customs and compliance department for import clearance.
Served as Lead Program Manager on global Salesforce.com project, establishing core and extended team leads, maintaining collegial business relationship with global SalesForce team, managing day-to-day operations of project, running weekly meeting, drafting critical path timeline, planning for kick-off meeting with core and team leads, and presenting Salesforce opportunity to senior sales and operations management.
Managed Outbound Calling Program operations and logistics, working closely with  Co-Op onboarding  and managing all day to day issues  (equip, payroll, timesheet, etc.)
Oversaw VMware VSPEX Bundle program, reviewing daily Sabra reports to distinguish which customers / partners purchased VSPEX Bundle, between Customer / Partner and VMware Education Service Operations, ensuring customer satisfaction.
Managed Education Service Operations, establishing strong working relationships with customer / partner and conveying necessary information with clarity and enthusiasm, providing training to client without cost of travel or instructor expenses.

Associates project manger

Executive Senior Administrative Assistant	
Performed diversified and broad complex administrative duties for Senior Director and associated direct reports and managers. Managed all materials for meetings. Coordinated all travel, lodging arrangement for both domestic and international travel, maintained travel profiles and processed documentation for passports and visas. Prepared expense reports. Handled all confidential matters for Senior Director.
•	Worked closely with help desk and local IT Rep, resolving issues with laptops and network in a timely manner.
•	Coordinated logistics for board meetings, committee meetings and staff events, building and maintaining successful relationships with individuals at all levels.

Administrative Assistant

Textron

Executive Assistant (Temporary Position)
Interfaced with executives, senior management, cross organizations, internal and external customers, and government officials requiring considerable tact, confidentiality and diplomacy.
•	Assisted with coordination and implementation of developed intermediary due diligence protocols and procedures, strategizing and prioritizing effectively to accomplish multiple tasks.

Executive Assistant


Executive Assistant supporting Corporate Executives in Project Management, Office Administration, Operations, Logistics and Human Resources. Results -Driven Associate Program Manager  build winning partnerships that produce exceptional results.

Motivated, Ambitious and Focused Professional Recognized for taking a leadership roles anticipating needs and providing executives with comprehensive administrative support.  Also 
known for delivering project management expertise and unsurpassed business analysis and application design, development, and implementation. Comprehensive experience in event planning and support of daily operations and administrative functions in a highly confidential work environment. Employ professionalism and superior communication skills to meet client and company needs. Core competencies in: Project Management | Time Management | New Hire Onboarding | Risk Management | Team Building

Taplio

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