Esther Castillo's Linkedin Analytics

As a Manager at AT&T for over 26 years, I have been leading the design, development, and delivery of engaging and effective learning solutions for various business units and audiences. I have acquired multiple certifications in instructional design, needs analysis, and managing up, demonstrating my commitment to continuous improvement and professional growth. My core competencies include analytics, adult learning theory, sales operations, relationship building, and customer satisfaction. I am passionate about organizational change transformation and conflict resolution, and I have successfully implemented several initiatives that enhanced the performance, culture, and alignment of the teams and stakeholders I work with. My mission is to create impactful and innovative learning experiences that foster the development and growth of AT&T employees and customers.